
Courtney Jackson
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Update 4/15/25 - After using this app for about 45 days, I've had a couple of instances of the data not updating (Msg- Oops Something went wrong on our end). Info concerning bill pay limits not being communicated (end user training). I wish I had the old app back. 3 stars is generous, considering it's 2025, and it should be better.
1 person found this review helpful
First Federal Bank of KC
February 18, 2025
Hi Courtney, sorry for the initial hiccups on getting logged in. We've shared the login window display issue with our team and it should be resolved now! If you have any other feedback, we'd love to hear it at digitalbanking@ffbkc.com or give us a call at 816-241-7800. Thank you!

DeAnn Kaduce
Beautiful: The only thing that could make it better is if I could figure out how to make ongoing, automatic transfers instead of only one time transfers.
First Federal Bank of KC
November 12, 2025
Thank you so much for the five stars and for sharing your feedback! We're glad to hear you're enjoying your experience with us. Someone from our team will be reaching out soon to help you get your automatic transfers set up. We’re happy to walk you through the process and make it as easy as possible!

Patti Smith
functionality impressive, I have access all the time anytime to go to the bank on my phone and I'll be able to send bank employees messages about a question for something right away and even be returned a response quickly and I have even written something after hours of the bank and early Monday morning I had them respond. it's not showed any sort of glitches that I have seen it all works superbly well with linking to other institutions or money apps not considered a bank even.
First Federal Bank of KC
November 7, 2025
Thank you so much for the wonderful review! We’re thrilled to hear you’re enjoying the convenience of our online and mobile banking features. It’s great to know the experience has been smooth and responsive for you, that’s exactly what we aim for! We truly appreciate you being part of the FFBKC community.