
Brittany Sandoval
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love the bank but logging into the app is frustrating! every time I log in I have to get a verification code, even though every time I click the remember this device option. it NEVER remembers my device. at this point I just put in random letters when it asks for a device name since it makes no difference. and lately, half the time it doesn't even send the verification code so I can't log in at all
First Financial Credit Union
August 11, 2025
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look at this for you. Please contact us at first.financial@ffnm.org. Thank you.

Michelle Phillips
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About 80% of the time, I am forced to login just to see my balance. I have snapshot set up, but if I've been in my account recently, it makes me sign in to see it. I don't know how to view my account totals without logging in, and then to have to go through the whole text verification thing too, is a real pain when you're just looking for your totals! The app works fine after you login. No problems.
3 people found this review helpful
First Financial Credit Union
July 11, 2025
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at first.financial@ffnm.org. Thank you.

maro10ssrs
Terrible format and update. Could not get into my account whatsoever today. A message pops up saying a system error has occurred try back later. I've tried all day long and cannot get in. Now app is telling me that i have wrong credentials. Everything was working fine a couple days ago, FFCU needs to fix this ASAP! I have been with FFCU for over 15 years. This is completely unacceptable!
25 people found this review helpful
First Financial Credit Union
July 29, 2021
Sorry for the trouble you are experiencing with our app. For further assistance, please email us at first.financial@ffnm.org or contact us at 1.800.342.8298.