FF Flex Mobile

- June 19, 2017

Everyone

Finance

( 14)

Description

FF Flex Mobile App provides the following functionality with its initial release:
• Account balances and details
• Upload Claims and Submit Receipts
• Recent Transactions and Details
• View all email and SMS alerts
• Contact administrator from mobile application via email or mobile phone • Stronger Authentication support (Picture/Passphrase, device identification and Challenge questions)
• View Profile Details
• View Dependents
• View Card Details
• View Card PIN
• Register new users directly from mobile device
• Ability to edit billing address *
• Ability to update billing address *
• Ability to report card lost stolen *
• Ability to order replacement card *
• Ability to attach provider name to newly submitted claims *
• Ability to pay provider directly from app *
• Ability to add healthcare expenses for future payment
• Ability to view expenses added through eClaims manager

*Some features may be restricted by your administrator

Reviews

2.6

14 total

5 5

4 1

3 0

2 0

1 8

Retina Hooks

I downloaded the app and didn't understand it at first. So I didn't use it for a while. Later I got documentation request from ff flex and I delayed the process til the last day. I called and they walked me thru the process. It was so easy. After the representative explained it to me, I loved it! This is a great app!

Lanette Fox

Please go back to the drawing board. Someone needs to fix all these issues. I can log on fine on my laptop. But this mobile app. Says I have the wrong password. Please fix. Thanks.

Michael Miller

Doesn't Work Galaxy Note 2- During set up: After you input all your personal info (step 1). It freezes @ step 2 & gives error msg: "object reference not set to an instance of an object".

Jamie Hood-Posada

Horrible app App doesn't show my claims, never notifies me of any alerts, and won't show transactions.

Valerie Blaha

Won't work Not allowing me to even set up my account

Maddy D

What in the world!? I cant even set up my account, despite several attempts and following the directions to a "T". It keeps saying object not set up to reference.

User reviews

Retina Hooks June 5, 2017

Lanette Fox December 13, 2016

Please go back to the drawing board. Someone needs to fix all these issues. I can log on fine on my laptop. But this mobile app. Says I have the wrong password. Please fix. Thanks.

Michael Miller July 30, 2016

Doesn't Work Galaxy Note 2- During set up: After you input all your personal info (step 1). It freezes @ step 2 & gives error msg: "object reference not set to an instance of an object".

Jamie Hood-Posada May 14, 2016

Horrible app App doesn't show my claims, never notifies me of any alerts, and won't show transactions.

Valerie Blaha July 28, 2016

Won't work Not allowing me to even set up my account

Maddy D January 23, 2016

What in the world!? I cant even set up my account, despite several attempts and following the directions to a "T". It keeps saying object not set up to reference.

Renee Rape December 28, 2015

Adam Kelly November 6, 2015

Great App I like the level of information provided and ease of use.

Dana Bassett November 9, 2015

Love it Glad to know my account is at my finger tips

HallFam Lee January 4, 2016

Won't let me set up my account. Something about the picture and phrase part. Please fix!

What's New

· Forgot your username? Look it up from the app!

· Register your mobile phone to receive text messages and never miss an important account notification!

· If your administrator allows it, you can add dependents to your account, issue them cards and more!

· View all of your administrator's FAQs and Announcements

· Introducing "Emma", our integrated voice response bot! Just ask Emma what your balance is or what your recent transactions are and shell speak back to you with your account details