Fidelity Mobile Banking

Name: Fidelity Mobile Banking
Availability: InStock
Rating: 4.739999771118164 (27708 reviews)
Author: Fidelity Bank Ghana Limited

Fidelity Bank Ghana Limited

4.7

27.7K reviews

1M+

Downloads

Everyone

About this app

Manage your money with our convenient, safe and easy to use mobile app from Fidelity Bank Ghana Ltd. The app allows you easy access to all your accounts at Fidelity Bank Ghana while enabling you to make secure transactions and payments. The self-registration feature allows you to get access without visiting our branches.

Updated on

Oct 27, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

App activity and App info and performance

Data is encrypted in transit

Ratings and reviews

4.7

27.3K reviews

lyon A

January 2, 2026

Good but currently it feels like no updates or improvements added for a while now. I will recommend you do so. One more feature I will suggest is to be able to reuse details of a past transaction to easy create a new one. Also add possibility to use the saved receiver details to also quickly create a new transaction. Also make it easy review past transactions with more details for tracing purposes, even the possibility to also search. In in short improve UX - User experience.

Fidelity Bank Ghana Limited

January 5, 2026

Hello Lyon, thank you for your feedback! Our Mobile App offers convenient features to make your transactions easier. With My Payees, you can save recipient details and quickly reuse them for future transfers. Additionally, the e-statement option allows you to download and review your past transactions anytime.

Uncle L.E

November 3, 2025

another problem,I have been trying to get my e statements but the service is always down , once I was even charged for the service but it wasn't sent to my email. I have been to the bank more than 7 times over 8 months period,called customer service a million times but the problem is still the same . what a shame.

Fidelity Bank Ghana Limited

November 3, 2025

Hi, thank you for bringing this to our attention. Please note that the official bank statement, which attracts a fee, should be picked up at the branch you selected during the request process, but the e-statement is sent via email. Kindly send your account number to us (wecare@myfidelitybank.net) for prompt assistance.

Pree Agyekum

February 5, 2026

Easy to use for a transaction but difficult for verification. There's beeb 3 different occasions where I entered the right pin( same one I've used for successful transactions) Locked me out. Tried the self reset and did not work. Called customer service and they were of no help either. I have to pick a car from a very far distance as there is no agent in my area just to reset an app because Fidelity did not update my details when I went to the bank last year to update my details. it's tedious!

1 person found this review helpful

Fidelity Bank Ghana Limited

February 9, 2026

Hello Pree, thank you for bringing this to our attention. We sincerely apologize for the experience you had with the PIN and self-service reset. To enhance your experience on the app, please enable Biometrics from the settings so you can easily login with your fingerprint. Please feel free to contact us at wecare@myfidelitybank.net for any support.