Fidelity Mobile Banking

Fidelity Bank Ghana Limited

About this app

Manage your money with our convenient, safe and easy to use mobile app from Fidelity Bank Ghana Ltd. The app allows you easy access to all your accounts at Fidelity Bank Ghana while enabling you to make secure transactions and payments. The self-registration feature allows you to get access without visiting our branches.

Ratings and reviews

I changed phones and installed the app. When I enter details it tells me "device mismatch", adding up to the unpleasant experiences while I was using it previously. Please don't ask me to send an email because your response time and support services is very bad. I just want you to know this. You are trying but you can do better comparing you to other local banks. Please don't let the "local" affect your services..

I changed my phone, downloaded the app and now I can't log in to my account. The only pop up I see on the screen is user locked. When I visited a Fidelity branch, I was given the toll free number to call. I called several times, no response. It's time I close my account with is bank because this not the first time they are having issues with their mobile app. I have requested for ATM card update or replacement for almost a year now, no response. And their whatsapp platform response is very poor.

VERY BAD, can't even check statement or do simple transaction, I keep getting deducted, and I can't even check my statement, what's this trash? And when you go to the bank, they keep you waiting for hours, just busy doing nothing, You say Prepaid cards are issued instantly, but kept me waiting in the branch for over 2hours for the same card. How's that instant? Just lies here, that' don't reflect the situation in your branches.

What’s new

We're always working to make the app better for you. This update includes several enhancements and support for the latest Android platform.