Fino Mitra

Fino Payments Bank – Merchant

About this app

Fino Payments Bank Mitra Application serves as a one stop solution for its merchants by providing all the banking and payment related services that includes Account opening and management, Debit Card Issuance, Money transfer, Cash withdrawal – Aadhaar based, Cash withdrawal – MicroATM through any bank Debit Card, Cash Deposit, Bill Payment – DTH, Electricity and Utility Bills, Mobile Recharges, Insurance policy issuance and renewals and Cash Management Services for partner clients.

Fino Payments Bank, an entity regulated by RBI, helps its agents to become the neighbourhood banker for the masses in their vicinity. We help our merchants to grow their earnings by providing attractive commission schemes every month. Our Mitra application is a highly secure and intuitive platform with an attractive interface. We have introduced new sections on the application like – Important Announcement, Ticker for Updates, Latest Schemes, Customer offers and Prompts to cross sell for our merchants for effective and prompt communication.

Fino Payments Bank Merchant can provide these services to their customers through Mitra Application:

* Account Opening: Fino Payments Bank Merchants can onboard Savings Account and Current Account customers through eKYC mode on behalf of the bank and also service these customers as their portfolio

* Debit Card Issuance: Merchants can also issue Debit Cards to their CASA customers and generate PIN instantly

* Money Transfer: Merchants can take cash from customers and transfer it to ANY bank account across India

* Cash Withdrawal (MicroATM): Merchants can help customers to withdraw cash from ANY bank account through Mastercard, Visa or Rupay Debit Cards

* Cash Withdrawal (AePS): Merchants can help customers to withdraw cash from ANY Aadhaar linked banked account through biometric authentication

* Bharat Bill Payment (BBPS): Merchants can fetch and pay utility bills of their customers which include: Electricity, Water, Telecom (Mobile & DTH)

* Recharge: Merchants can provide mobile recharge services to their customers

* Insurance: Merchants can nominate customers for Health, General and Life insurance policies of the partner Insurance Companies – ICICI Lombard, ICICI Prudential and Exide Life. They can also renew these policies and help the customers with claim settlement

* Cash Management Services: Fino Payments Bank works as the cash management partners for various clients and our merchants can act like the access points for these clients for providing cash deposit facilities


Fino Mitra Application features:

Transaction History, 24X7 Availability, Intuitive interface, Secure and Robust, Sections for latest updates.

Reach us at:

Merchant Helpdesk: 02268681234
Email: [e-mail]
Partner portal: https://partner.finopaymentbank.in/cms

Ratings and reviews

After giving the ID, no one picks up the phone. I am facing problem since last 15 to 20 days. Payment service option is not available. When I call, I do not get any satisfactory answer. Customer support phone is not answered for 2 hours.

This app is very good. And in it face rd is also active. But. in it face rd is only for some banks. Like ippb infused bank Ltd etc There is no main bank among them like Bank of Maharashtra, there are many other banks which do not have AEPS cash withdrawal, please check this also. 🙏🙏 thanks 🙏🙏 .

Very poor customer care and service from Fino Payments Bank. My account has been blocked for more than a week, and I am unable to access it. I contacted customer care multiple times, but they only ask to send emails and provide no real solution. Even after sending emails, there is no proper response or resolution. The service is extremely slow and unhelpful. This is affecting my work badly. Highly disappointing experience.

What’s new

Minor Changes