Can't pay bills anymore Ever since they me updates I can not pay my online bills through the bill pay option in the app. I click next and nothing happens, please fix....update 11/29...I EVEN TRIED A FACTORY RESET STILL CAN NOT PAY BILLS...I'm not usually the kind of person to say I'll switch just because an app isn't working, but this is ridiculous. My banking experience has to include a functional mobile app or I will have to switch. It has been over 3 months since I could pay bills through the app.
Security ridiculous If I already logged into my account and have provided my own external banking information to make a car payment THEN for some strange reason I now have to answer a security question...which I answered correctly..I get locked out. I am not withdrawing money I am trying to make a car payment. To get it unlocked...I have to provide an account number. I was out of town on business for well over a week and now my payment is late with a late charge. I have never had a late car payment..great.
No good App keeps logging me out every time I want to see my account activities or balance ... shouldn't have done the update
The updates have made it run more smoothly--no more force-closing and technical issues popping up. I like being able to access my account and make transfers anytime I need to. It could run faster, but it works for now.
This app needs work. Still no landscape Revision 10/2015: this app and its issues have only gotten worse with each update. This still needs work. Developers need to listen to users complaints. Without landscape, practically useless on some phones. This is a very basic request, what legitimate app these days wont do landscape? Also, does not show actual balance in realtime.
Don't work I used this app all the time till the update. You have till mid-December to fix this or i will do what my wife's been telling me to and switch to chase. She don't seem to have any problems with them.
This version implements multiple improvements, including:
• Better responsiveness and communications during login
• Improved messaging during Bill Pay and Send Money transactions
• Addressed unexpected error messages when making payments and adding billers
• Faster overall performance