Unstable 😠 This app doesn't work more than half the time. Sometimes it won't open or complete login; other times I'm in the middle of inputting a bill to pay then freezes.
Discontinued access for tablet Samsung Galaxy tablet 4 hasn't received an update since version 1.17.10 now says incompatible
Unstable and dumb UI design This app opens successfully about 60% of the time and since the last big update. It closes sometimes when I hit login, and it will crash either before or after I put in my password, or try to move money. The User Interface is unnecessarily redundant and the layout almost makes sense from a user aspect, but needs to be thought about as a process and redesigned.
Completely useless Every single time I attempt to login with this app, it says my password is incorrect. EVERY SINGLE TIME! I go to the website and use the same password, no problem. How can a development team be this bad at the basics?
Still Can't pay bills Updated app this morning, bill pay still does not work. Fill in amount, one time pay, press next & nothing happens. Same as always. Useless Pay bill still doesn't work. Enter amt, hit next, NOTHING happens. Did what email from bank said & still DOES NOT work. Try to send email, says they don't have rmail on file. Try to reenter the addr that i added the day before & freezes. PIECE OF CRAP.
Extremely slow and clunky UI Their previous app UI was extremely better than this new one. New UI is extremely slow and app screen navigation takes a long time. That being said the functionality of the app is great and you can do many things. Please fix the slow UI.
Your feedback is important to us. We are pleased to share our latest enhancements based on your input:
• We've given our app a slight makeover! Updated the background color to make text easier to read.
• Added the ability to sign up for Bill Pay
• Made a number of small enhancements in Send Money to make it easier for you to send and receive money
Tap and pay with your phone, get instant notifications, and lock your cards.