Sean Doyle
Used this app for a while with the pay at pump functionality. Recently when trying to pay at pump and error comes up saying the payment option isn't valid. Customer care have not been helpful in responding which is very frustrating with what seems to be no actual help what so ever in fixing the issue.
2 people found this review helpful
Dear Customer, we apologise for the delay in replying. From our internal check there was provided a solution. Please check your inbox to retrieve the email conversation with our Customer Care. If the problem persists, please let Customer Care know so that they can help you further. Thank you.
A Google user
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When I use the app, it works well every time. But after every single transaction, it wants feedback. Why? If you say not now, it asks next time. If you say no, it asks next time.. If you leave feedback, it asks you next time..... Do you expect people to write feedback after every fuel transaction?
4 people found this review helpful
Dear user, the frequency of feedback requests in the app can vary based on how frequently you use it. Please reach out to us at customer.care@exxonmobil.com so we can investigate this issue further. Thank you for bringing this to our attention!