Train tickets, travel & times

13.9K reviews
Content rating
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About this app

Use the Great Western Railway app to plan your next journey and book train tickets with ease.

Key features:

Book train tickets
• Purchase train tickets across all networks to anywhere in Britain
• Save up to 50% with an Advance train ticket; compared to standard Anytime fares
• No booking or card fees
• Store mobile train tickets in-app to use straight-away

Check live train times
• View departure and arrival times for all National Rail services
• Check live train timetables and platform numbers
• View facilities and how busy it is onboard with live loading data
• Save your frequent journeys for ease of checking again later

Download now and plan your next train journey.
Information to note:
You’ll need to create an online GWR account or sign-in before you can purchase your train tickets.

Got a question? Here’s our FAQs:

Need to get in touch? Find the best way to here:

Follow us on Twitter: @GWRHelp

Learn more about us at
Updated on
Aug 22, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Photos and videos and 2 others
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

13.5K reviews
Graham D
September 7, 2023
Logs me off repeatedly. When I open the app and see a message about a technical problem, I know that's what has happened. A nightmare if you need to show your ticket on a moving train with limited internet connection. Repeated other errors like "no payment methods available to you" (what?) And other technical problems. This app can't be trusted. GWR should contact SNCB in Belgium for help on how to develop a decent ticket and train times app. I've gone back to using paper tickets now.
7 people found this review helpful
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Andrew Richards
May 10, 2023
I thought it would be difficult to make this app worse, but they've done it. Along with the issue that it frequently, more than daily, logs out without warning you that it has done so, and that you can't use saved passwords and user ids to get back in. Now it no longer links to Google Wallet correctly. If I try to add a ticket to the wallet, it adds 12 copies of an expired pass. No amount of deleting and reinstalling, or even getting a new phone, solves this.
29 people found this review helpful
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Rich Lees
September 17, 2023
One of the worst apps on the market! No expenses receipt and doesn't tell you what platform to use ! You also can't see what trains are next if you want to get a later one without going through the booking process again. TRAINLINE IS THE BEST APP
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What's new

• Live service information across the Great Western Railway network
• Security enhancements
• Bug fixes