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So.Annoying. Made me update. Made me sign up for 2-Step authentication. When I enter the correct code, it asks if I didn't receive and should they resend? No new code arrives. Fingerprint login on phone no longer works. Sometimes I can get into account. Sometimes I can't and it tells me to go to website. When I can get into the app, it says fingerprint logon is turned on, but it doesn't work anymore and the on/off slider is grayed our.
8 people found this review helpful
We’re sorry for the inconvenience. We are working to resolve the issue as quickly as possible. We do recommend customers to uninstall and reinstall the app.
So much easier! Ihave had an FNBO Direct savings account for a couple years now. I have periodically looked for a moble app for the online only accounts for FNBO, unsuccessfully...until now. I really appreciate being able to look in on my account and not have to wait for my mobile data to load a web page. I look forward to working with developers with any issues that may arise (none so far!) Great job, guys! keep up the hard work!
3 people found this review helpful
Thank you for the five star review. We are happy to hear about your positive experience and hope you continue to love the app!
This used to be a fairly good app but it seems to be that they changed something and now I can no longer log in with my finger prints. So I tried to log in with my login and cant even do that now, so I went to log in on my computer and cant even log in on it. Im writing this as I wait on hold to get this log in straightened out. Seem like the less interest that they pay the worse that their systems work. Looks like it might be time to find a new online bank if they cant get their stuff together.
6 people found this review helpful
Brad, we've recently updated our Online and Mobile login process. Please visit our website for more information: https://www.fnbo.com/pages/secure/. Customers will have to reset up a Passcode and/or Fingerprint on the mobile app. Select the ‘More’ tab which has three dots, select ‘Log In Options’, select ‘Passcode – On’, and ‘Fingerprint – On’.