
brad coddington
This used to be a fairly good app but it seems to be that they changed something and now I can no longer log in with my finger prints. So I tried to log in with my login and cant even do that now, so I went to log in on my computer and cant even log in on it. Im writing this as I wait on hold to get this log in straightened out. Seem like the less interest that they pay the worse that their systems work. Looks like it might be time to find a new online bank if they cant get their stuff together.
10 people found this review helpful
Brad, we've recently updated our Online and Mobile login process. Please visit our website for more information: https://www.fnbo.com/pages/secure/. Customers will have to reset up a Passcode and/or Fingerprint on the mobile app. Select the ‘More’ tab which has three dots, select ‘Log In Options’, select ‘Passcode – On’, and ‘Fingerprint – On’.

Shawndell Harris
Not pleased with the app, Every other day the app kicks me off resetting my biometric data, forcing me to use a pin code, after using the pin code app doesn't login, plus there is no enter botton after entering pin, have to exit / close the app, open the app, hit back to close the pin code request, just to get back to the original password prompt. App needs fixing asap.
5 people found this review helpful
Shawndell, we’re sorry to hear about the difficulties you’ve been experiencing with the app. If you are still experiencing issues, please give us a call at 1-877-370-3707 so we can assist.

E K
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So.Annoying. Made me update. Made me sign up for 2-Step authentication. When I enter the correct code, it asks if I didn't receive and should they resend? No new code arrives. Fingerprint login on phone no longer works. Sometimes I can get into account. Sometimes I can't and it tells me to go to website. When I can get into the app, it says fingerprint logon is turned on, but it doesn't work anymore and the on/off slider is grayed our.
18 people found this review helpful
We’re sorry for the inconvenience. We are working to resolve the issue as quickly as possible. We do recommend customers to uninstall and reinstall the app.