
Travis Neidel
One of the most poorly optimized apps I've ever dealt with, constantly gives error messages and failures, every time you open the app it crashes in the background until you need to force close the app, half the time the login won't even work, other times you can input all of the steps to e-deposit a check and it'll just fail to deposit, give you an error message and be done with it. absolute joke of an app, terrible optimization, who wants a banking app that doesn't work when you want it to?
16 people found this review helpful
Travis, we're sorry to hear that you're having issues with the app. We would recommend uninstalling and reinstalling it, restarting your device, and calling us at 800-642-0014 for further technical support if these steps do not resolve your issues.

Natasha Tetherow
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Update** I wish I could give zero stars. The app has gotten even worse. I log in 10+ times and the second I click on my bank account I get logged out. I'm going to be switching banks ASAP. This is ridiculous. The app is not great. You'd think by now they would have it working better. It is slow and I always have to log in twice as it logs me out right away and says "you've been logged out" even when I just logged in. I also can't even get into my settings. It needs some major updates!
38 people found this review helpful
Natasha, we are sorry to hear about the issues you are having. In order to help resolve them, can you give us a call at 888-978-5296?

Trina
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Great app and everything works pretty seamlessly, except they really have to step up their service because there's WAY too many outages where I can't access my accounts, online or in-app. I don't want to call for further details or help, I want my app to work right away because I have things to do right then and there. I don't have time to wait around on a call. Fix this, it's very annoying and causes issues I'm sure to more people than just me. It's still happening in 2026.
3 people found this review helpful
Trina, we're sorry to hear you're having issues with our online banking services. If you are unable to access the app or website, please call us at 800-642-0014, and we will be happy to provide further technical support.