
Sage Johnson
I’ve had the 5.6.2 update since July 14, but since July 27 the app has been very buggy. Every login prompts me to accept the same updated terms, and the transfer option I used to move money from checking to savings is now missing. A friend who banks here is having the same issue, they have the button but can't move checking to savings. Nothing in the updated terms explains this change. neither of us are at transfer cap.I used to love the app, but it’s become a headache. Hope this is fixed soon!
Sage, we're truly sorry to hear the recent update has been causing issues for you. We appreciate you sharing such detailed feedback, as it's incredibly helpful. Please give our 24/7 Customer Care team a call at 800-642-0014 for troubleshooting assistance and we'd be happy to help. We appreciate your patience and for bringing this to our attention.

Travis Neidel
One of the most poorly optimized apps I've ever dealt with, constantly gives error messages and failures, every time you open the app it crashes in the background until you need to force close the app, half the time the login won't even work, other times you can input all of the steps to e-deposit a check and it'll just fail to deposit, give you an error message and be done with it. absolute joke of an app, terrible optimization, who wants a banking app that doesn't work when you want it to?
16 people found this review helpful
Travis, we're sorry to hear that you're having issues with the app. We would recommend uninstalling and reinstalling it, restarting your device, and calling us at 800-642-0014 for further technical support if these steps do not resolve your issues.

Natasha Tetherow
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Update** I wish I could give zero stars. The app has gotten even worse. I log in 10+ times and the second I click on my bank account I get logged out. I'm going to be switching banks ASAP. This is ridiculous. The app is not great. You'd think by now they would have it working better. It is slow and I always have to log in twice as it logs me out right away and says "you've been logged out" even when I just logged in. I also can't even get into my settings. It needs some major updates!
37 people found this review helpful
Natasha, we are sorry to hear about the issues you are having. In order to help resolve them, can you give us a call at 888-978-5296?