
DJC
great banking app that is quick and easy to use. recently the automatic deposit for checks has not been working. it gave both, my dad and I errors, saying to retake a picture of the back of the check. this just started happening recently. other than that it's a great app and service, hope they get this big fixed so I don't have to drive to the bank to deposit my checks hahahaha
First Tech Federal Credit Union
November 3, 2025
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Didier A.
After 10 years of flawless banking with them, one in-branch “promotional account upgrade” destroyed my trust and my credit score. During the switch, the representative failed to carry over the automatic payment settings on my credit card. I discovered the error only when a past-due balance and a derogatory mark hit my credit report. And their app is terrible, with no clear way to even fix the autopay or set one up again. Just a bad bank and a bad app.
2 people found this review helpful

Sam Mahlman
Really bad app for me. Trying to use Zelle and changing my information using the app has been a nightmare. Confirmation codes weren't sending at first, and once it finally sent ones that I was able to receive, they didn't work, it gave me an error. Pretty frustrated right now, but I'm sure I'll figure it out. Just shouldn't be this hard. Everything else is pretty smooth.
10 people found this review helpful