SecurLOCK Equip

3.12K reviews
Content rating
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About this app

Allows a cardholder to control how, where, and when their payment cards are used via their mobile device. Turn your card on or off with the touch of a button. Set location based controls. Block international transactions or set spending limits.
Updated on
Nov 8, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.1K reviews
M. Elaine Bates
November 10, 2023
At first, this app worked flawlessly. Had features that I hadn't thought of. The turn-off feature will definitely give a person peace of mind. But I stopped getting notices & alerts. Forgot password, made new one. Then it said neither (or one) wasn't right. So, called my bank, they reset the app. Uninstalled & re-installed the app 3 times. Discovered the next day that there is an update. Downloaded it & now everything is fine. But it still won't take my credit card issued by the same bank 😁
5 people found this review helpful
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Jennifer Oleson
May 1, 2020
Does exactly what it's supposed to - allows immediate access to lock and unlock use of the card and sends instant notifications of pending or attempted transactions. I love it. Only two downsides to be aware of - do not for the love of God forget your password! Also, if you don't have a good connection to the internet when you try to access you will be unable to view details about notifications or lock/unlock the card. This means think ahead if you're heading into a building with no reception!
71 people found this review helpful
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FIS Payments
May 1, 2020
We're so glad to hear you're enjoying the features and peace of mind that SecurLOCK Equip offers, Jennifer! We apologize for any issues you may have experienced resetting a previous password - sometimes our Forgot PW emails fall into Junk/Spam. Feel free to let us know if you think of anything else we can do to improve. Thanks for the review!
A Google user
October 3, 2020
Loved the original app because they allowed you to get into the app with a four digit code vice a complete password. They've changed the app to only except a lengthy password. Other than that, I truly love the app because it keeps my credit and debit cards safe. Had a several times the program did not work. Anytime the app says it' looking for the server, means the app has stopped working and you must uninstall the app and reinstall the program otherwise it will not work.
39 people found this review helpful
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FIS Payments
October 5, 2020
Thank you so much for your positive and most importantly honest review! We still offer a passcode option for users that have mobile devices which do not offer biometrics login (Touch or Face ID). You may have seen a change for that reason/if you changed devices! And please feel free to contact your bank or CU if you're unable to connect. Thanks!