
J M
It recently quit notifying me whenever something is purchased so I was going to check my settings again however I forgot my password and requested a change. They send you a one-time passcode however it never shows up in your inbox until it is expired. Perhaps it's my email but I have never gotten one until it's too late. Once I had to uninstalled/reinstalled the app and had to create a new one now I get two notifications. Annoying.
1 person found this review helpful

J. Holmes
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Awful, it keeps denying my payment for my phone bill. I changed amounts, merchant types, etc., and it denies every time. I was hoping this would protect my debit card from another fraudulent purchase ( which by the way I am still waiting on the results of their investigation, and it's been 2 months). I removed my debit card from this worthless app. Very DISAPPOINTED in this app and my bank! To say I am frustrated is an understatement.
17 people found this review helpful

Jennifer Oleson
Does exactly what it's supposed to - allows immediate access to lock and unlock use of the card and sends instant notifications of pending or attempted transactions. I love it. Only two downsides to be aware of - do not for the love of God forget your password! Also, if you don't have a good connection to the internet when you try to access you will be unable to view details about notifications or lock/unlock the card. This means think ahead if you're heading into a building with no reception!
42 people found this review helpful
We're so glad to hear you're enjoying the features and peace of mind that SecurLOCK Equip offers, Jennifer! We apologize for any issues you may have experienced resetting a previous password - sometimes our Forgot PW emails fall into Junk/Spam. Feel free to let us know if you think of anything else we can do to improve. Thanks for the review!