The idea is good. 5Paisa interface can be improved a lot. It is not at all user friendly. The customer support is pathetic. If you say you have 2 people with average time of 4 mins. and make people wait for 45 mins. Highly disappointed. Improve your response time in chat support. Allow your users to control their orders in app. And at the last please cancel my last transaction for mutual fund as if you are not gonna process that as it's been 5 days.
1. Very very poor service and support facility. 👎 Every time you run behind support team to get updates 😢 2. BLOCKER > Session Expired : Unable to BUY any stock. App gets stuck on session expired screen 3. MPIN - Integration : Good idea. But doesn't seems like tested well. Many scenarios it get looped on MPIN screen again and again.
Dear Team, Can you improve on overall interface / UI in mobile application. Fonts and icon of green / red is very small instead of clear Green / Red colour in the whole tab. It helps to judge the overall situation. Font is small to read. Few places Font can be made bold.
I wish I could have given negative 100 for this stupid app. Lot of technical issues n calling for trading they charge 50rs irrespective of technical challenges of 5paisa. Wait time for customer care is minimum of 15 to 20 mins just to convey ur issues. I have couple of times faced issues of my holding reflects blank though I bought some shares recently. It will take lot of time to load the charts. I feel customers like us who invest money using this app. Should get best support from their team and App..
The best part anyone must look before trading is the app speed. Till now I have got the best with 5paisa My friends use angel Broks and Geojit both are pathetic. With the support it's better to chat with them from app or email. Chat will be responded in 25-30 mins and email in some 45-90 mins. Calling them will take a minimum of 15-20 mins in working hours and waiting on call will be a pain. Intraday exposure must be made common that's my only suggestion
This app sucks. Its not showing my holding. Customer service is awful . 30 minutes waiting time. When making account they call quickly after that no picking of phone when you call them.
1) Advanced Research Section - A power packed equity research tool with model portfolio, stock evaluation
2) Investment Advisor - Additional goals and more intelligent profiling and recommendations
3) Fresh Design - Intuitive navigation along with enhanced design across the App for improved experience
4) Margin Calculator - Calculate the margin required for taking any derivative position
5) Critical bug fixes and speed enhancements
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