
A Google user
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Worst ELD system ever . Constant freezing and losing track of miles. EDIT: Well I got it working decent . First thing you need to do it get out of the ridiculous kiosk mode as that is most of the problem. Also if you are running this on a tablet provided by Verizon being able to disable all the apps not used is key . You CANNOT lock this system into kiosk mode and expect it to work properly. It will eventually freeze . Restarting the tablet will do absolutely nothing to fix it.
8 people found this review helpful
Verizon Connect
September 14, 2018
We would like to turn your experience around. We aim to provide a wonderful experience and would like to hear more from you. Could you please contact logbook@verizonconnect.com.

Andrew Ferguson
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Your product, and your company are both beyond subpar. I've had like 4 different reps in 5 months, the eld straight up doesn't work... and yes... I have the latest software updates... and no, the problem is not resolved. Also, no... I will no longer contact your technical support. I don't have time to spend an hour on hold every day and it is insulting that your company doesn't value the time of your customers.
3 people found this review helpful
Verizon Connect
February 23, 2023
Sorry to hear that. There is a new version 3.56.1.1 that might help and you can try some of the tips on this page https://tinyurl.com/5n6crv2m. Paul, Product Team

Dillon Wossum
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Connection is horrible. Won't reliability update status after it inevitably disconnects from truck module. Have barely gotten out of more than one ticket for app not logging drive status correctly. Only using this garbage because I haven't managed to convince the boss to switch back to a more reliable system. Edit to add: it frequently calculates that I drive upwards of 30,000 miles per day in less than 10 hours of driving time. So I guess there's some entertainment value provided.
32 people found this review helpful
Verizon Connect
April 8, 2022
Sorry to hear about your experience. We'd like to help you troubleshoot the issue, please contact our support team on 844-617-1100 or email us at reveal.support@verizonconnect.com. Paul, Product Team