Work Mobile

3.3
79 reviews
10K+
Downloads
Content rating
Everyone
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About this app

Note: Work Mobile is for customers using Verizon Connect Work. If you’re a customer of Verizon Connect’s Workforce, please download the WorkPlan app instead.

Verizon Connect Work’s Work Mobile app lets technicians in the field receive job details and share notes, photos and signatures with admins in the office.

The Work Mobile app lets you:

• Review job details, contact information and special instructions.
• Get instant updates through push notifications.
• Complete a checklist quickly at the start and end of a job, record parts used and track start and finish times.
• Record findings and work performed on site, capture photos and upload multiple photos of the site, plus get customer signatures to provide proof of service.
• Send invoices and track payments right from the field.

Download the Mobile Work app today and enjoy a work management experience designed using feedback from real fieldworkers.
Updated on
Nov 9, 2020

Data safety

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No information available
3.3
79 reviews
J Carr
March 16, 2022
Has trouble syncing between two devices. Half the time invoices sent to clients are zeroed out with no notes or materials shown even though they were added. Creates more work for the office and myself in the end. Android and IPad have issues syncing with one another. Have to uninstall and reinstall to get maybe a week of sync back then it happens again.
1 person found this review helpful
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A Google user
September 18, 2019
Update: I have now been experiencing several new glitches. The app crashes daily on me and makes me lose a large majority of my information that I have to reenter by memory. When I contacted Verizon connect all Verizon support staff could tell me is that my phone is the issue and not the app itself. All of my coworkers seem to have different problems. If I didn't have to use this app for my work I wouldn't touch it with a 10-ft pool. Verizon needs to fix their app. Crashes DAILY
24 people found this review helpful
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Verizon Connect
September 6, 2019
Hi, sorry to hear you’ve been experiencing some crash issues. Please contact us at work.support@verizonconnect.com or 877-376-6622 and share as much information as you can. We will definitely investigate your case. Thank you for posting! Jon, VZC Product Team
A Google user
February 1, 2019
It looks better than the Classic but is shocking to use. Issue with Start & Finish questions not showing. Verizon's answer - use the Classic until it's fixed. Now been an issue for over 2 weeks, unsolved and no-one has reverted back to me despite requesting our account manager contact me. It was rolled out as the next best thing and that all should migrate to it. Clearly no-one bothered decent beta testing properly. Seriously, don't bother downloading this app if you want your field ops to be able to do their jobs properly.
15 people found this review helpful
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Verizon Connect
March 6, 2019
Hi, and thanks for the feedback. We recently released a fix for the issue with the Start & Finish Questions. This was a backend release and does not require an app update from the Play Store. If you continue to have issues with this feature, please contact Support at 877-376-6622. Thanks. Jon, Product Team

What's new

Performance fixes and improvements