Frost Bank

4.8
10.3K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Everything we do is aimed at giving our customers a better banking experience every time they interact with us. And our app is no exception.

Open an Account with the App
Banking better is easier than ever—simply download the app.
It only takes a few minutes to open and fund a checking account.

Send Money to Anyone
Send money to anyone with just their mobile number or email. Just select them from your contact list. No need to ask for their account information.

Deposit Checks
Securely deposit checks with a generous daily limit and next business day fund availability when you deposit before 9pm.

Quick and Secure
Log in with an easy-to-use four digit PIN that is unique to your device or simply use your fingerprint on phones running OS 6.0 and above.

Plaid Exchange
Securely connect your Frost account with over 18,000 financial institutions and 4,500 apps on the Plaid network

Manage Account Connections
View a list of Plaid-connected financial institutions and apps and if you change your mind about any or all of them – easily cancel their access

Link External Accounts
Securely link your accounts from other financial institutions to view all of your finances in one place

Personal Help 24/7
Talk directly to a Frost banker with the touch of a button.

Other Features Include:
- Place a temporary freeze on your debit card
- Send money to anyone, anywhere in the U.S. and make bill payments on the go
- Create memos for each transaction
- Locate 1,700+ Frost ATMs and 150+ financial centers
- View and zoom, save and print cleared check images
- See running balances, plus view and search transactions
- View upcoming payment and transfer activity
- Customer photos of Texas

Member FDIC
Updated on
Apr 23, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.8
10K reviews
Bry !
May 4, 2024
Absolutely love the security, professionalism & friendliness of Frost bank & it's employees but the app is a nightmare. Although I love the features of the app, Ive had it for 3 years now & it takes RIDICULOUSLY LONG to open the app or load a new window, such as switching from looking at my accounts to my cards. I've lived in multiple cities since getting the app, done all the updates nothing seems to fix this issue. I'm honestly at my wits end with it. PLEASE FIX IT ALREADY
1 person found this review helpful
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Frost
May 7, 2024
Thank you for your feedback regarding the Frost App and our Frost institution overall. We apologize for the inconvenience our Frost app has caused for the past few years. We'd be happy to look into this further in case there is an unforeseen issue. Please don't hesitate to call at 800-513-7678 at your earliest convenience to provide more feedback.
A Google user
January 24, 2020
I loved the old version. The new version is horrible. It's not as user friendly, and it's more difficult to navigate - especially if you're like me that has dyslexia. Too much white background with no definition makes it difficult to differentiate between drop downs - including the Mobile Deposit option. You need to reconsider your designer for this application.
143 people found this review helpful
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Frost
January 24, 2020
Hi Mayra, we appreciate you sharing your honest feedback with us. Customer feedback is key to our improvement, and we will be sure to share it with our team. In the meantime, would you mind giving us a quick call at 877-714-4932? We'd like to connect you with a member of our Internet Banking team to hear more of your feedback and help.
A Google user
November 13, 2019
The icon for the app doesn't work. When I tap on it, it just freezes. I have to go into my app store and open it from there. Once it's open, the esthetics is very blah...This seems like a downgrade from the previous app. Who designed this? It seems very low budget? Was Beta testing done before it was launched? I just wouldn't expect such a poorly designed app from Frost.
62 people found this review helpful
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Frost
November 15, 2019
Hi Netsanet, Frost is committed to provide the best digital experience, because of this we updated the Frost App and website to enhance your banking experience. We are sharing your feedback with our tech team. We just released a new version of the app which should improve your experience. Frost Digital Services

What's new

We're always working hard to bring you a better banking experience. To ensure you get the best experience, turn on auto-updates so you always have the latest version of the Frost App. What's new:

- When you receive a Chat message from a Frost Banker, you will be presented with a notification
- Customers can change their password in the app with Update Password
- Customers can find their username through Username Help
- Introducing a new, modern bottom navigation bar to the Frost app
- Bug fixes