GCRTA Paratransit

GCRTA

About this app

Travel with confidence using the official GCRTA Paratransit App, your fast, easy way to book and manage paratransit trips with the Greater Cleveland Regional Transit Authority.
Designed for riders who rely on paratransit service, the app puts scheduling, trip tracking, and account management right at your fingertips, so you can spend less time on the phone and more time getting where you need to go.
Key Features:
• Quick & Easy Booking : Reserve a new trip in just a few steps or rebook a recent trip with one tap.
• Real-Time Trip Tracking: See your scheduled pickup window, fare, and trip status at a glance.
• Manage Your Trips: View upcoming and past trips and make changes when your plans do.
• Mobility Aid Preferences: Specify space type and mobility aid needs (cane, walker, crutches, service animal, and more) during booking.
• Account and Profile Management: View your client ID and manage your profile information securely.
• Announcements and Help: Stay informed with service announcements and get quick access to general info.
• Fast Support: Reach the paratransit scheduling office directly, or send feedback right from the app.
Whether you're heading to a medical appointment, work, or running errands, the GCRTA Paratransit App is built to make every trip simpler, more predictable, and more convenient.