
Nancy
I used this app at a hotel I was staying at. Whenever I scanned the barcode to start a cycle, I would get an error message. It took 20 min AND a hard reset from the hotel staff to get it to work correctly. I've been trying to obtain a receipt for expense purposes for a week now with no luck. The app does not provide any of that information, you can only view a list of your transactions. Don't bother calling customer service because they'll transfer you to the same 5 dept. with no help. It sucks!
GE Appliances
July 7, 2026
For assistance with obtaining a receipt of your transaction, we recommend contacting the facilities manager/owner directly. If you need additional assistance, please reach out to our Commercial Laundry Help Line by calling 1-866-531-9828 or emailing CommercialLaundry@geappliances.com. Sydney@Launderday

Joel and Sarah Thompson
Needed to do laundry at a hotel. This app requires name, address, e-mail, confirmation of your email, phone number, and a credit card or Google pay, which is far, far more information than the situation warrants. Then it never shows how much the load will cost to run, but won't let you add less than $10 to your account, and tries to auto subscribe you into refilling the balance whenever it hits zero. I deleted the whole thing, got quarters, and used the machines on the next floor.
14 people found this review helpful
GE Appliances
July 6, 2026
While the location sets the cycle price, the app takes a load minimum of $10, as this is the approximate cost of a day’s worth of laundry in most facilities. For a refund of an account balance, please reach out to our Commercial Laundry Team directly for assistance by emailing CommercialLaundry@geappliances.com. Sydney@Launderday

Dania Diaz
Ridiculous. Minus 5 stars. All I want to do is a load of laundry at a hotel. I created 2 accounts because the first one didn't take through no fault of mine. They ask for ALL your personal information - so they can spam you later - then, when you FINALLY get to the payment part, they require a minimum of $10 deposit - with auto renewal via credit card no less. I only needed $4 worth of laundry. I lost 30 minutes trying to get this app to work. I ended up not doing my laundry. Shame on you.
GE Appliances
July 17, 2026
We're sorry to hear you had this experience and we want to help. If you are still needing assistance with your account, or if you need a refund of a balance remaining in your account, please reach out to our Commercial Laundry Team directly for assistance by emailing CommercialLaundry@geappliances.com. Sydney@Launderday