
Joel and Sarah Thompson
Needed to do laundry at a hotel. This app requires name, address, e-mail, confirmation of your email, phone number, and a credit card or Google pay, which is far, far more information than the situation warrants. Then it never shows how much the load will cost to run, but won't let you add less than $10 to your account, and tries to auto subscribe you into refilling the balance whenever it hits zero. I deleted the whole thing, got quarters, and used the machines on the next floor.
5 people found this review helpful

Nick Tovik
scanning the QR code every time instead of having the washer/dryer saved is absurd. also, no way to check if machine is in use before hand which is wasted potential. alarm for when the load is done doesn't work either. no custom amount for adding funds means there's always money leftover. easy fixes, if anyone on your team cares.
3 people found this review helpful
GE Appliances
September 25, 2024
Thank you for your feedback. We will be sure to pass these comments along to our app design team for review, as we're always looking for new ways to improve our products. - Adrian@Launderday

Casandra Franco
I scanned the QR code on the machine at my hotel. It led me to this app, I created an account and I was able to input $10 so I can start using the machine. I scan the QR code again to begin using the machine and it does not recognize the machine. I called EG appliances they passed me between four different departments and finally said that they are not affiliated with this app anymore and they could not help me. I truly believe this is a scam do not use this app.
2 people found this review helpful