3.1
3.78K reviews
500K+
Downloads
Content rating
Everyone
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About this app

SmartHQ lets you manage and control a variety of smart appliances from GE Appliances, GE Profile, Café, Monogram, Fisher & Paykel, and Haier to give you total control of your headquarters, your home.

Replaces Café Appliances app, Monogram app and GE Laundry app.

KEY FEATURES
• REMOTE CONTROL – remotely monitor and control your SmartHQ enabled appliances so you can do things like turn your oven on when you are heading home
• VOICE INTEGRATION – Select SmartHQ enabled Appliances work with both Amazon Alexa and Google Assistant -- now you can multi-task with ease!
• NOTIFICATIONS – Receive helpful alerts from your smart appliance that tell you when your oven is done pre-heating or if you left the refrigerator door open and many others
• SERVICE ALERTS – Get notified if your appliance needs attention
• SOFTWARE UPDATES - Keep your smart appliance up-to-date and access new features for your smart appliance as soon as they become available

COMPATIBILITY REQUIREMENTS:
Requires a compatible SmartHQ enabled Refrigerator, Dishwasher, Wall Oven/Range, Washer, Dryer, or with a U+ Connect module. U+ Connect modules can be purchased online: https://www.geapplianceparts.com/store/parts/spec/PBX23W00Y0?SpecType=SpecType
Updated on
Aug 24, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
This app may collect these data types
Personal info, Messages and 3 others
Data is encrypted in transit
You can request that data be deleted
3.1
3.78K reviews
Alex Grube
September 28, 2022
The app used to be atrocious. It used to take ages to load when you went to the screen that lists your appliances. It no longer does that anymore and loads quickly. The improvements have been appreciated. The app still is a bit unresponsive in places but it's significantly better than it once was. Hope more improvements are coming.
Did you find this helpful?
GE Appliances
September 28, 2022
Hi, thank you so much for sharing! We appreciate your comments on the SmartHQ app and it's improved performance. It's a pleasure having you in the GEA family and we'll be here should you ever need assistance. Take care! -Sylvia@SmartHQ
Mike S.
September 7, 2022
Installed new Cafe refrigerator. The app works but wow it could be so much more. There is certainly data available from the network of temperature and humidity sensors via the microcontroller. How about showing those values and at the very least the actual average temp for the regions. How about showing the cycle (cooling, defrosting). Energy consumption data would be nice as would some graphs. The app is so simplified it is almost useless to me, please consider adding an advanced mode .
6 people found this review helpful
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GE Appliances
September 7, 2022
Hi, thanks for sharing your suggestions. It's great to hear this feature is working well and your insights are greatly appreciated. If you have any questions about using the SmartHQ app, please contact our support team at (877) 389-2380 or by email at appsupport@geappliances.com. Thank you. -Sylvia@SmartHQ
Matt B
September 11, 2022
100% useless. I can't connect my washer or dryer. When going through the setup steps it asks for a GE module Network ID last four characters and then for a password and says it is on the connected appliance label. On both my machines neither of them have this information on the label. There is a UPD ID on the label and when I tap this in the app to use that instead it just goes back and loops at the start to add the device again. There's absolutely no way I can see to add my devices.
5 people found this review helpful
Did you find this helpful?
GE Appliances
September 14, 2022
Hello, thanks for reaching out to us. If you're unable to connect your washer and dryer, our support team is more than happy to assist you. Please contact them by calling (877) 389-2380 or by email at appsupport@geappliances.com. Thanks. -Sylvia@SmartHQ

What's new

1. Updated screens for connecting appliances