14.6K reviews
Content rating
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About this app

SmartHQ lets you manage and control a variety of smart appliances from GE Appliances, GE Profile, Café, Monogram, Fisher & Paykel, and Haier to give you total control of your headquarters, your home.

Replaces Café Appliances app, Monogram app and GE Laundry app.

• REMOTE CONTROL – remotely monitor and control your SmartHQ enabled appliances so you can do things like turn your oven on when you are heading home
• VOICE INTEGRATION – Select SmartHQ enabled Appliances work with both Amazon Alexa and Google Assistant -- now you can multi-task with ease!
• NOTIFICATIONS – Receive helpful alerts from your smart appliance that tell you when your oven is done pre-heating or if you left the refrigerator door open and many others
• SERVICE ALERTS – Get notified if your appliance needs attention
• SOFTWARE UPDATES - Keep your smart appliance up-to-date and access new features for your smart appliance as soon as they become available

Requires a compatible SmartHQ enabled Refrigerator, Dishwasher, Wall Oven/Range, Washer, Dryer, or with a U+ Connect module. U+ Connect modules can be purchased online: https://www.geapplianceparts.com/store/parts/spec/PBX23W00Y0?SpecType=SpecType
Updated on
Nov 21, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
This app may collect these data types
Personal info, Messages and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

14.3K reviews
David DeLoach
October 31, 2023
App puts you through heck having you search for non-existent passwords on labels that have something called a UPD ID that it never asks for and if you follow a link to that regard, it just starts the process over. It also asks you to press a couple non-existent buttons on the unit to get into the Wi-Fi Connect mode; there's a button for that that you hold for 3 seconds. Not a well thought out app at all. Hope this isn't an indication of the usefulness of connecting the dishwasher to the Wi-Fi.
18 people found this review helpful
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GE Appliances
November 1, 2023
Hello! We are so sorry to hear that you are having issues with connecting your dishwasher to the WiFi. This is not normal operation, and we recommend contacting our support system for further assistance with this. They can be reached via email at appsupport@geappliances.com or call our Connected Home Support Line at 1-800-220-6899. - Adrian@SmartHQ
Melanie Casellas
October 26, 2023
I love having the possibility of using this app to control the A/C and scheduling the different on/off times... but it's extremely frustrating how slow the app takes to open every single time I try to open it. If I'm lucky it takes 5min to wait for it to open.. most times it just crashes. I keep going to the app store in hopes there's a new update available that takes care of this, but I'm let down every time. PLEASE FIX THIS!!
10 people found this review helpful
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GE Appliances
October 26, 2023
Hi, We'd be happy to help with any troubles you're experiencing with the SmartHQ app. Please contact our Connected Home Support Line at 1-800-220-6899 or email appsupport@geappliances.com. Thank you. -Sylvia@SmartHQ
Byron L
November 11, 2023
Changed review to a higher rating. Still has flaws like the AI screen coming up EVERY time you open it. And it isn't the app that does this, but every time you accidentally bump up against the unit, you cancel the cycle. Must keep location services running all the time. Constant nagging about empty detergent. I use powder so I set it to "OFF" and I KNOW it's empty and I WANT it off!!!! Yet purposely setting it to "OFF" begins a constant damn nagging process every time you use it and during use.
2 people found this review helpful
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GE Appliances
July 12, 2023
Hello there! Thank you for taking the time to leave your review. For further assistance with restoring connectivity to your app, could you please reach out to our Connected Home Support Line at 1-800-220-6899 or email appsupport@geappliances.com? Thank you. - Adrian@SmartHQ

What's new

- Fixes remote temperature control for AC Tide units