SmartHQ

GE Appliances

About this app

Effortlessly control and monitor your smart appliances from GE Appliances, Profile, Café, Monogram, Fisher & Paykel, and Haier – all in one app.

KEY FEATURES:
• REMOTE CONTROL – Monitor and control your appliances from anywhere, ensuring peace of mind and convenience.
• VOICE INTEGRATION – Use your voice to manage your appliances with Amazon Alexa and Google Assistant.
• STAY INFORMED - Receive timely notifications about your appliances, including alerts and updates.
• SOFTWARE UPDATES - Keep your appliances running smoothly with the latest software updates and access new features as they become available.
• PERSONALIZED EXPERIENCE - Create shortcuts for frequently used functions and download new modes for your appliances.
• MONITOR ENERGY & WATER USAGE - Gain insights into your appliance's energy and water consumption, helping you make informed choices.
• ENHANCED COOKING EXPERIENCE - Generate cooking recipes using Flavorly AI. Monitor your oven's progress with the built-in camera and pair accessories such as smart cookware and probes.
• CONVENIENT PRODUCT REGISTRATION - Register all your GE appliances, even non-Wi-Fi models, for quick access to manuals, specs, and support.
• GET EXPERT HELP - Access the SmartHQ Assistant for answers to your appliance questions.
• PROACTIVE SERVICE - Receive service alerts when your appliance needs attention and use the diagnostics tool to troubleshoot issues.
• SCHEDULE SERVICE - Schedule a technician visit or access appliance support contact information.

*Note: Features may vary depending on your appliance model and country of residence.

REMOTE CONTROL REQUIREMENTS:
Requires a compatible SmartHQ-enabled appliance or SmartHQ Connect module. SmartHQ Connect modules can be purchased online: https://www.geapplianceparts.com/store/parts/spec/PBX23W00Y0?SpecType=SpecType

OPTIONAL APP PERMISSIONS:
• Location, Wi-Fi, and Bluetooth/BLE
- Used for commissioning nearby appliances.
• Notifications
- Used for product updates and status notifications.
• Camera/Media Files
- Used for Flavorly Picture to Recipe feature.
- To scan QR codes to add appliances.
- To scan product barcodes and provide recipes.
• Precise Location
- Used for enabling Automation feature (i.e. Home/Away mode).

Download SmartHQ today and unlock a world of connected convenience in your home!

Ratings and reviews

On my new air conditioner, the wifi feature had to be "turned on" before the appliance could be discovered. No instructions for that in the owners manual or the app. The app doesn't have much in the way of instructions for using the app controls. It's not obvious that you don't tap to make a selection, but need to scroll up or down to choose an option and then tap Set.

When setting up it hangs on "finishing up" and then says it is unable to connect to the cloud. I have plenty of experience setting up home networks and adding all kinds of smart devices, but have wasted too much time trying to get a GE washer (550) and dryer to connect. Not ready for prime time. EDIT: After trying and failing several times over the course of two days, the washer started sending notifications today, and the dryer was easily added and sending notifications too.

Don't know if it's the app or the appliance, but I keep having to remove and add the same washer. Many times it won't connect. I get to the end where it's being added to the cloud then it fails to add. I gave up the last time. Standing in front of the washer for 30 minutes trying to connect just adds to time is supposed to help save. It would be a 5 star for all the features it has if it actually worked.

What's new

New Features:
• Arden Indoor Smoker Recipes
• Dishwasher: Filter Refresh Cycle
• Washer/Dryer Combo: Steam Cycle
• Clean Closet support
• In-App Software Updates
• Haier Laundry Center
• Haier Hot Water Split System

Enhancements:
• Flavorly AI enhancements
• SmartHQ Connect commissioning improvements
• Fisher & Paykel BLE commissioning enhancements