Gelato

3.8
258 reviews
50K+
Downloads
Content rating
Everyone
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About this app

Grow your production on demand business on the go, and manage it from anywhere, any time, with the Gelato App. Create stunning custom products, track your orders, and view store analytics, all within one app.

Real-time information, at your fingertips
• Quickly see how your business is doing from your dashboard
• Take action on orders
• Analyze your businesses performance within the analytics tab
• Learn the skills you need to grow your business with our library of how-to videos and articles

Never miss out on order updates:
• Get real-time order tracking and delivery notifications.
• Know exactly where your orders are and when your happy customers will receive them.

Take action quickly:
• Approve orders that you need to action
• Save time by viewing all of your orders in one place
• See orders from your stores and platforms that you have connected to Gelato
• Quickly create, cancel, and reorder within a few clicks
• Change order details


Find the right products to sell:
• Browse our expansive product catalog and be inspired on what to sell next in your store.
• Apply your custom artwork to see how it will look in our preview tool.

24/7 support anywhere, anytime:
• Our customer support team works relentlessly to help you scale your business, sell more products and get the most out of the Gelato platform.
• Receive live chat support from our support team directly within the app

About Gelato:
Gelato is here to make creators around the world turn their dreams into reality. To help unlock their potential. To connect people and ideas everywhere, and turn them into real products that can be sold anywhere. Together we bring creativity to life. And into business.

With its global network of local production partners, merchants can reach more than 5 billion consumers faster, smarter, and greener.

Connect your ecommerce store to Gelato in seconds to create and sell your customized products to customers anywhere in the world. No upfront costs or worrying about inventory, Gelato takes care of fulfillment from end-to-end.

What you get with Gelato:
• No upfront costs, only pay for what you sell: While you focus on creating and selling, our print on demand platform takes care of your order from order placement to delivery.
• Faster delivery: Reach your customers faster through our network of 100+ local print hubs in 32 countries, including the US, the UK, NZ, Germany, India, and China.
• Superior quality: Make a lasting impression on your customers with high-quality and sustainably sourced materials from industry-leading brands.
• Sustainable production: By using our local production on demand model, you radically reduce waste and carbon emissions, while supporting local businesses and communities.
Updated on
Apr 23, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App info and performance, and Device or other IDs
This app may collect these data types
Personal info, Photos and videos and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.9
246 reviews
Naomi Robinson
April 22, 2024
Its not user friendly. No way to filter products to find out what is available and where. I was impressed that my first sample package arrived fairly quickly. But disappointed that 1 of my orders had the bottom of the print cut off. I asked Gelato staff about a replacement and they have told me how to do this, but are ignoring answering if it can be replaced at no cost. I wasn't contacted by the print company before they printed it. My 2nd package hasn't arrived yet. Not reliable sadly.
1 person found this review helpful
Did you find this helpful?
Gelato
April 5, 2024
Hi Naomi, we're sorry to hear this, and are currently working on an improvement to filter and view available products by country to be released very soon. Our support team is available via live chat 24/7 through our website. Could you reach out to us via apifeedback@gelato.com with further information so we can investigate this? Best regards, Kyle
Cathy N. Martin
April 19, 2024
It's a nice app to check on your things but it will not allow me to take my templates and turn them into a product and add it to my Etsy
2 people found this review helpful
Did you find this helpful?
Gelato
April 22, 2024
Hello Cathy, thanks for taking the time to leave us this feedback! Currently, certain functionality is only available on our web app, though we use feedback like this to help us direct our focus and improve. Our Team is available 24/7 if you ever need assistance. Best regards, Kyle
whatshername
December 13, 2023
I reinstalled the app after uninstalling it to make sure to put in my review. I was shocked when I recieved my package yesterday. It looked like dollarstore quality. Packed against the bottom of the box not protected from banging around looked like it was just thrown in there. I took it out of the box & the hardware behind the frame extremelly loose, not staying secure was all coming apart. I immediately cancelled my subscription with gelato. I couldn't believe it. What a joke. Never again.
10 people found this review helpful
Did you find this helpful?
Gelato
December 14, 2023
We're genuinely sorry to hear about your experience. This falls below our standards, and we apologize for any inconvenience caused. We take quality seriously. If you have further concerns, please reach out to apifeedback@gelato.com. We're here to help and address any issues you may have.

What's new

We update our app as often as possible to provide the best experience. Here are a couple of improvements that you will find in the latest update:
- Bug fixes and performance improvements