MyGenMobile App

Gen Mobile

About this app

Meet the new MyGenMobile App. View and manage your wireless service with ease. Change your plan, make a payment, check your data, add more data or international talk credit, and more. Everything you need is right at your fingertips.

At Gen Mobile, staying connected shouldn’t be complicated or expensive. That’s why we offer affordable plans for every budget, including free unlimited international calling to 100+ destinations on plans $10 and up.

Bring your own phone or pick up a new one, and try us worry-free with our 7-day money-back guarantee.

Ratings and reviews

Well download the app but can't figure ns where you create an account with them. It goes right to phone number and password. I got the phone number but I never created a password. I tried using the reset password and it said it sent a email, but where did they send the email to because it didn't go to my emails l address also I never set up an account with my email yet. This is confusing, I just need to o go back to T-Mobile. At least there apps and websites are easy to navigate and make sense.

I've had my gen mobile phone for about 3 weeks now. I've had absolutely no drop calls perfect service. cell phone quality is absolutely perfect. before this I was with Sprint for 30 years, and the phone quality is just as good as Sprint or any of the other larger companies. the only reason I gave it three stars is I've only used it for a short time. but I am sure after a few more weeks of using the phone and getting used to it five stars will be coming soon.

I give a 5 star. The lady who handled my phone was Erica. she gave me a great deal for a awesome phone, she waited patiently for me to pick it up. when we finally were able to meet up to get phone she was very professional and i have had no problems. the only issue is my 4 GB wore out fast because of all the downloading of apps again. however, I can Still make calls and text but it's just not as fast as when I first got the phone. still good standing on my end. just need a case.