MyGenMobile App

Name: MyGenMobile App
Availability: InStock
Rating: 4.392857074737549 (2885 reviews)
Author: Gen Mobile

Gen Mobile

4.4

2.88K reviews

Everyone

100K+

Downloads

Everyone

Learn more

About this app

Manage your wireless service with ease using the MyGenMobile App. Check your data, make payments, update your plan, and add extras in just a few taps.

Gen Mobile offers affordable plans for every budget, including free unlimited international calling to 100+ destinations on plans $10 and up. Gen Mobile also provides free or discounted wireless service through the federal Lifeline benefit, keeping eligible households connected to what matters. You can save up to $30 on your wireless bill with Lifeline if you qualify!

Get the most out of your Gen Mobile service with the MyGenMobile App.

Updated on

May 30, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Personal info

Data isn’t encrypted

Ratings and reviews

4.4

2.87K reviews

CAROL HOPPER (CeeCee)

May 11, 2026

It would be a great app if their customer support people were more helpful and if Gen Mobile made getting an esim much simpler than having to wait for a physical SIM card just to get a got damn 4 digit pin in order to access the damn account! RIDICULOUSNESS!!! NOT AT ALL HAPPY! WILL PROBABLY CHANGE COMPANIES!

5 people found this review helpful

Gen Mobile

May 11, 2026

Hi Carol, thank you for reaching out. We want to help look into this situation for you. Please give us a call at 1-833-528-1380 or email us at genmobilecare@dish.com, so we can assist you with your account. Best, Gen Mobile Care

Lovely

June 2, 2026

Don't update it's a pain doesn't open the app only say available for more devices plus the plan says 4.5 gb even if I don't use the phone for a few days the service is less or used up so frustrating ...

Gen Mobile

June 2, 2026

Hi Lovely, the Gen Mobile app should be fully available for both iOS and Android devices, and we want to help fix this glitch for you. Please reach out to us at genmobilecare@dish.com, so we can assist you regarding your issues. Best, Gen Mobile Care Team

Riccardo Rivera

April 8, 2026

I downloaded the updated app and once I open it the app just Paused at the Initial Red Screen and stays there. I cannot even enter the App. How can I add data or check my Data Usage if I can't enter the App? The New Update is Not Worth the trouble. keep the old Version if you want to Manage your Genmobile Services and account.

6 people found this review helpful

Gen Mobile

April 16, 2026

Hi Riccardo Rivera We apologize for the frustration with the new update. We want to get this fixed so you can manage your data easily again. Since we’ve connected via email, please call +1-833-528-1380 so our Care team can walk through a solution with you over the phone. We appreciate your patience while we get this sorted! Best, Gen Mobile Care