Gennec

Joicom corporation

About this app

Live healthy, Live Smart.
▶︎ Remotely control home appliances from anywhere.
▶︎ Add and control multiple devices with one app.

Ratings and reviews

Not very user friendly. Trends are difficult to see, finding old data is difficult, graphs are not obvious, no ability to change graph to fit uour goals. For example, I'm trying to lose weight, my weight graph is from a few lbs to 300 lbs, therefore the graph is a straight line with no visible change even though the numbers support a 25lb weight loss. It should allow you to plug in goal and that is the low number on graph.

When trying to login the app keeps asking for my account. Have no idea what it wants and there's no customer service phone number to call listed. So, when there's a problem, how is an individual supposed to get a solution to it? If by writing a review or emailing tech support is the only way m, then this app should never been available for download. Called the number in the instruction manual and was told to down load the Renpho app which isn't much better.

The app makes the scale useless. I loved the Renpho body weight scale, so I thought I'd like this, but the app is clunky. I'd change the timer in the settings, but it wouldn't save, and the scale turns off before you can weigh your food. I might have fixed it after turning on the scale and changing the settings with it on, but it's dumb not to be able to save changes in the app alone. Especially because that gave me 30 secs to fix the settings because the whole problem was it turned off too fast

What’s new

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What's New:
Bug fixes & Other user experience optimizations.