
Eliz Naomi
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It's a convenient way to have your PT exercises on your phone but has problems. 1. If you are part way through your set of exercises and you accidentally click out of it, you cannot click back in and start where you left off, it makes you start over. Stupid. Also, if you "start workout" and get all the way through, then click "log workout" and check the exercises that you completed, it actually counts your workout twice. Please fix.
2 people found this review helpful
Luna Care, Inc.
November 11, 2025
Ms. Naomi, Thank you for this feedback. Our team is reviewing these issues and intends to make changes soon for the second issue. For your first issue, some patients prefer to not do every exercise or jump around. As an interim solution, please use the controls to help you advance to where you were in the workout.

Shannon Sampson
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The therapist & employees of this company are great! I understand an app only format is convenient for most, however, not when the patient is elderly & unfamiliar with apps & technology. My father cannot understand how to use the app, & I had to download it on my phone & be there to help him or give him my phone. My biggest issue is that I am unable to at least DL the app onto a laptop or desktop that would be bigger & way easier for him. Wish we could have a desktop/laptop option! Inconvenient!
12 people found this review helpful
Luna Care, Inc.
July 28, 2025
Hi Ms. Sampson, Your father can access the exercises online. If he would like that, he can ask his therapist to send him the link via email, your father can call in and ask our team to email him the link, or you can email us at info@getluna.com with your father's name and we can send him the link. Hope this resolves the issue for him and you!

Laurene Brinlee
EXTREMELY pleased with my therapist. She was able to identify and help me work on an issue that developed after surgery. An issues even the Drs. couldn't figure out! She is open to any needed adjustments...push me harder or back off Impressed with the easy ability to check my appointments, exercises and short reminder videos, easy and quick communication! Soo impressed I requested the same therapist for this second surgery and, once again, am having great healing results!
165 people found this review helpful