Hi しほ, thanks for your feedback. We hope it's OK if we reply in English. Please send us more details, if possible also screenshots, at social.support@getyourguide.com to help us understand what happened and to work on a solution for you. Thanks!
Hi, thanks for your review. We're sorry to hear that you're not happy with our prices. We'd like to understand what happened and work on a solution for you - Please send us all the details at social.support@getyourguide.com, also mentioning your name on this review and we'll get back to you shortly.
Hi Ryo, thanks for your review. We’re sorry your experience didn't turn out as it should have. To help us make things right, please send us your booking details at social.support@getyourguide.com from the email you used to book the activity. Make sure to mention this review and we’ll get back to you shortly.