giffgaff

giffgaff Limited

About this app

The giffgaff mobile app lets you manage your giffgaff account with the tap of your phone. You can check your data use on the go and connect to literally thousands of WiFi hotspots all across the UK with WiFI Extra. But that's just the start of what the app can do. It's a bitesize wonder.

- Check how much data you have left
- Buy or recur a plan
- Keep an eye on when your plan expires
- Add credit or turn on auto top up
- Pay with a saved card or PayPal
- Redeem a voucher
- Access the community
- Add multiple giffgaff accounts
- Access thousands of WiFi hotspots across the UK with WiFi Extra

You'll need your giffgaff member name and password to log in. If you're new to giffgaff, order your free SIM card now: https://www.giffgaff.com/orders/free-sim

Ratings and reviews

I've been needing to delete my account for months now since I don't live in the UK anymore. But no matter how many times I change my password, try to log in through my laptop or phone (app) it won't allow me to log in. It keeps saying that there's an issue with the website and to try it again later, but it's been saying that for almost a year now. This website and app is complete garbage and useless. Customer service is also unreliable and unhelpful.

No signal, no WiFi calling, coverage maps are a pack of lies and customer care experts answer questions you never asked. Only good experience was the ease of installation of eSIM and signing up, which was surprisingly easy and simple to do. Unfortunately the no signal and no WiFi are deal breakers, so I've cancelled the plan and deleted eSIM

The application doesn’t work. I reinstalled it, but I still cannot log in. The website is a complete waste of time — it gets you nowhere. I have a £25 credit that I cannot see, access, or control in any way. Customer service is non-existent. There is no phone number to call. To be able to write to an agent, you have to go through a thousand clicks, each one leading you to irrelevant topics or back to the main help page. Overall, a very unpleasant experience.

What’s new

No fluff - just bug fixes and a boost for the backend hamster. The app should feel snappier now.