CSMT - Certified Service

Name: CSMT - Certified Service
Availability: InStock
Rating: 2.5799999237060547 (224 reviews)
Author: General Motors (GM)

General Motors (GM)

2.6

224 reviews

10K+

Downloads

Everyone

About this app

Certified Service Mobile Toolbox (CSMT) is a mobile tool for General Motors Dealer and HSO Service personnel to report thorough Field Product Reports (FPR). Further details on CSMT are highlighted in the Service Bulletin available on Global Connect.

Updated on

15 Apr 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Personal info and App info and performance

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

2.6

220 reviews

kenneth leveridge

27 March 2024

Does not allow me to submit most of the time. Everything loaded and filled out, hit submit, shows action on the button when touched and then does nothing.

1 person found this review helpful

General Motors (GM)

12 April 2024

Hi Kenneth. If you run into this issue again, please submit an Escalation Report, which can be found under the 'CSMT Support' tab. Once complete, our IT team can be investigating the issue.

Daniel maish

27 June 2022

Closes everytime I open it. Also, the warranty clerk says my scans from 6/23/22 didn't come through so now what?!?!? Samsung S20+. Also when looking at a coworkers phone that has used this app 3 times we found it strange that the app doesn't seem to store the history of the QR codes that have been "possibly successfully" sent.

4 people found this review helpful

Colin H

5 August 2022

EDIT NEW PHONE. 1.QR no longer works flawlessly.(my old phone I could wave my phone passed it and scan it all blurry just fine) New phone I have to hope and pray that me perfectly holding everything in place an properly focused will scan. (Maybe issue with multiple camera phones? Old one had a single camera on the rear) 2.Fingerprint login now works properly (I think because my old phone was rooted it didn't like it). If I didn't have to use RPT for recalls I would stop using immediately.

1 person found this review helpful

General Motors (GM)

15 June 2022

Hi Colin, thanks for the feedback on the QR scan! Glad it's working flawlessly for you. We would be happy to take a look into the fingerprint issue. Can you please replicate the steps on your device and use the "Send Feedback" feature?