Terrible App They get 2 stars as I can usually log into the app, eventually. I've wasted hours of my life logging in because of inaccurate account balance pings. Half or more of the time I log in and it asks me to activate my new card, that I've been using for 6 months. If app improves I'll update review.
Used to love it My visa card had expired and when I called, the rep was very uninformed. Kept putting me on hold. Was told I cannot have a new card and to go out and start over with another account because they would be closing the current one. No warning at all! My direct deposit was due to hit in 3 days with no way to access it or pay bills. Horrible customer service!
I lost my card and ordered a new one well went bought a temp one and put money on it went to return something at Walmart. Com can't get refund can't get gobank customer service on the phone can't get them to answer my emails. I found alot other ppl are having horrible time with them also read the reviews online. Worst ever prepaid
i wanted to like it a lot more gobank should get five stars, however, they get dinged two stars because for some reason many apps that i wanted to use my gobank acct with, i cannot because those services or apps do not honor gobank as a valid checking acct, they view it as a prepaid acct because it is associated with greendot.... gobank, this is a huge problem that you all need to rectify with these others or you will probably lose my business altogether, as i have already slowly started to migrate to an alternative mobile bank...
Unknown System Maintenance I was in the middle of the grocery store trying to transfer funds from the money vault, but it wouldn't work. I called and that happens to be the only feature the are having a system maintenance on and won't be working for hours. Next time....send some type of communication so things like this won't happen!
Worst bank ever!! I have to wait an entire pay period just to see my money I deposited!! 😠 I deposited on Friday but the system says I did it Monday but my email clearly shows Friday!! This bank suxk many balls!!
We fixed a few bugs and made some really good improvements. Like, really good.
The RiteCheck app lets users check reward points, calculate check cashing fees.