I would give it 5 stars, but.... Every few weeks I have to uninstalled it and reinstall it. Because it won't recognize my password
App is good, company not so much. Never know if I will be able to deposit a check or not and it's a secret (seriously), as to why it is occasionally denied. Super inconvenient, and very un-customer friendly.
Broken logon Ever since the last update or so, I have to clear the app data every few times I login or it will treat me like a new user, ask for starter kit number and all that. I've had the debit card with my name on it since march.
Buy another card Bought the card, activation failed, and I was told to click a link on the website to "quit" and get my refund. there isn't a way to quit so then I was told to give them my phone number and schedule a time for a call so I did and they did not call now 3 days in with no human contact! Will I get my 200 dollars back? Ur guess is a s good as mine.. no human contact today as well
Eh Husband had this first loved it and had good luck with it. So I switched to it myself...not happy. Dled the app and it completely locked me out of account even after resetting my password.
Deposit Was getting direct deposits every other Wednesday now not getting until Friday too bad
We made a few improvements and fixed some bugs—huzzah!