Jennifer Foy
I think it's stupid that you must have a passenger add this app to their phone, especially when it's not someone you travel with often, in order to get the HOV discount. I miss just being able to log into an app, say that I'll be using the HOV during peak hours with a passenger, and it give me the discount. You shouldn't have to ask your friend, co-worker, classmate, etc to install this app that requires them to use their GPS like that, especially if you have paranoid people with you.
19 people found this review helpful
Hi Jennifer. Prior to GoCarma, there were high HOV violation rates, with solo drivers claiming HOV. This increased traffic in TEXpress Lanes, causing tolls to increase for all. With GoCarma, HOV violations are reduced and discounts are applied only for HOVs. It should take just 2 minutes to sign up. We will email you to follow-up on your concerns.
Cameron D
Awful. Very complicated and cumbersome to set up and use. Setup is lengthy requiring toll tag, account, license numbers and other information. This app must be installed and set up for at least two people in the same vehicle to get the HOV discount. Traveling with children, the elderly, or passenger w/out the app = NO DISCOUNT. Rarely works when it is set up correctly. App requires location data & physical activity to always be enabled causing additional battery drain. Pop ups block buttons.
7 people found this review helpful
We have many families who use GoCarma to get the discount. If you carpool with someone who doesn't have a smartphone, you can request an Occupant Pass that can be carried on board instead. The app only uses your location in TEXpress Lanes during peak periods, so has minimal battery impact. Please send us a message in the app so we can help further.
A Google user
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THIS IS A PLOY TO KEEP YOU FROM COLLECTING DISCOUNTS!!!! Another joke app to keep you from using discounts. From first glance, setup is a hassle. Must be in the vehicle to setup, I have 3 cars. So this will take some extended setup time. Have not even got to the "required separate bluetooth devices". In my case, I have 3 cars driving kids to dance, hockey, baseball, soccer or what have you. Will rarely have multiple smartphones in the car. At least with the last app I could schedule in advance.
24 people found this review helpful
Hi Rob. It should just take a couple of minutes setup time per vehicle. The benefit is you won't have to remember to set HOV status in future. It's also no problem to use GoCarma when you travel with kids. Please chat with us in the app or read more here: https://support.gocarma.com/en/articles/3195127-what-if-someone-doesn-t-have-a-smartphone