3.3
38.8K reviews
5M+
Downloads
Content rating
Everyone
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About this app

The Identity Card App is software that you install on your smartphone/computer/tablet to identify yourself online with your ID card, your electronic residence permit or the eID card for Union citizens.

All further information can be found at www.kartenapp.bund.de

Check whether your mobile device is suitable: https://www.kartenapp.bund.de/mobile-geraete

The accessibility declaration for the software can be found at: https://www.kartenapp.bund.de/barrierfreiheit-app

Developed on behalf of the Federal Office for Information Security.
Updated on
Jul 1, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

3.2
38.2K reviews
Marcel Izumi
May 13, 2020
I give up. The designers meant well and I believe the user interface I well designed. But the technical problems make this app unusable. NFC reader works fine the first time to change the transport PIN to the 6 digit personal PIN but already the next attempt to see what data is stored on the card reliably fails. I spent 20 minutes turning and flipping the card (no case). 9/10 times, I get no reaction. If I'm lucky, I get stuck in the "weak signal loop". Sorry devs, but this ain't working.
27 people found this review helpful
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Andrea Pedemonte
July 6, 2024
Of course doesn't work. It's supposed to support all EU E-id cards but doesn't read mine. PS: I have been using the Italian equivalent since 2019 and it works like a charm 😉 Go see how the SielteId works for example and just copy it, the German government incapacity of making anything digital and simple is infuriating.
1 person found this review helpful
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Governikus GmbH & Co. KG
July 8, 2024
Thank you for your feedback. If you have any specific improvement suggestions for us, please contact our support team - by e-mail at support@ausweisapp.de or by phone at 0421 / 204 95 - 995.
Johan Bové
April 2, 2024
It worked fine before this "UI refresh"! Now I cannot even set my new pin or get the Ausweisapp desktop client to pair with this mobile version. I am using an somewhat older (slower) Android phone with Android 12. (Fairphone 3) The NFC chip works, the tests in the app are all green. Yet I cannot get a stable reading of my eID card. It seems that the app process times out too fast and the error handling is incorrect. The app should try again to read from NFC instead of throwing the error.
15 people found this review helpful
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Governikus GmbH & Co. KG
April 2, 2024
Bitte wenden Sie sich für die bestmögliche Unterstützung an unsere Expert:innen im Support - per E-Mail unter support@ausweisapp.de oder telefonisch unter 0421 / 204 95 - 995. So können wir die optimalen Bedingungen für einen Ausweisprozess schaffen und gemeinsam probieren, ob es funktioniert.

What's new

- Visuelle Anpassungen und Optimierungen der grafischen Oberfläche.
- Anzeige des alten und neuen Gerätenamens bei der Nutzung von "Smartphone als Kartenleser".
- Neue Informationsseite am Ende einer Authentisierung vor einer Weiterleitung zum Anbieter.
- Erhöhung der zulässigen Zeit für die Antwort auf Kartenkommandos.
- Optimierung der Barrierearmut.
- Die Unterstützung von Android 8 wurde eingestellt.
- Die Funktion "Smartphone als Kartenleser" benötigt nun mindestens die Version 2.1.0.