
Paul Walls
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Worst app. It tells me to be in the laundry room to set up app, if I was any closer to the machines I'd be inside them. I've deleted the app and reinstalled, have bluetooth, location, and wifi on for good measure and it still won't connect. I can see the washing machines with Bluetooth but it says to have app to connect but it... won't. The idea is great but needs major attention and work. Update. Still a garbage app
6 people found this review helpful
Greenwald Industries
February 12, 2021
This sounds like a connectivity issue. Please contact us at support@greenwaldindustries.com using code "CON2-5-21" and we will work with your laundry room facility to resolve this issue.

Will Benoit, Tenor
Recently, the app has completely broken down. I'll go to start the washer/dryer, occasionally the app will crash, and I'll find that the machine hasn't started, yet the app has still taken money out of my account. This has happened at least three times in the last month. I'm likely to just go back to using quarters if this issue isn't fixed soon.
1 person found this review helpful

Nate Solyntjes
This app has a real hard time finding its machines. There must be something wrong with updating time estimates, also, because it'll often tell me it's done too early. When we were first trying to sign up, there were discovery issues and I had to enable a bunch of location, etc permissions that I'd rather not. The app was very unhelpful in figuring this out; the error messages are garbage. Now I'm trying to add value and it locked up and crashed. I'd rather carry quarters.
7 people found this review helpful