
Irene Munoz Viamonte
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The app takes ages to connect to the robot, the mapping option is horribly long and tedious, and it is necessary to run the option more than once per room. The No-go zones are not respected. The robot is unable to charge itself, because after a while it switch itself off, so you have to manually switch it back on every 15-20 minutes. The product is good, as some other people are mentioning, does a good job, fast and efficient, but the app sucks big time.
4 people found this review helpful
Hello and thank you for your feedback. We will use your feedback to improve our application. If you need more information, please contact us at contactuk@tefal.com Kind regards Tefal Team

Harshu
The app is extremely frustrating and unreliable. My robot has successfully created and saved multiple maps, and I can see all of them under “My Maps,” but I cannot open any of them. Every time I try, I get “Oops! Sorry, an unknown error occurred, please later.” The Home screen is also stuck on “Loading your map…” I have already restarted the app, cleared the cache, restarted the phone, and checked the connection, but nothing works.
Hello, thank you for your message. We’re sorry to hear about this issue. To help us investigate it, please send an email to applications.seb@groupeseb.com with the subject line ‘Store’, your email address, the product model, a description of the problem and some screenshots. The Rowenta team

Alina
So useless after the app crashed and was updated. I have it installed on 2 phones (mine and my husband's) and whenever I use it on one, it deactivates on the other although it worked just fine before the update. It's a tool you use in a house, it is normal to be used by multiple users without wasting your time to register it every time if it isn't used from the same device as the previous time. And it was a pretty expensive tool for its category but it's disappointing overall, so better avoid it
1 person found this review helpful