Good deals but they don't process right away. Deal has been pending and I need to use it. Rude customer service Denver S. ended chat unexpectedly and before I was done. Company should review chats and discipline discourteous employees.
I have been very happy with deals for going places. Unfortunately, items I order don't always arrive. I have specified a few times my address is 31 West Jumping Brook Rd. It must have west on it or we don't receive it. This has been very disappointing to me.
This is a great ap. My wife and I have been happy with all of our purchases. So far we purchased a king size Bed in a Bag for $79.00, which would normally cost $350.00. I have purchased a tasting at a local craft brewery for only $12.00. We purchased a $49.00 Shutter fly photo book for $20.00. Groupon is a great way to try or purchase new experiences or items that you may not normally purchase, becuase you are uncertain of the percieved value for the price.
I'm usually happy with how quickly the items I purchase arrive, and the reasonable cost. However, I found out the hard way that some items have only a 2-hour cancellation window -- NOT their posted 24-hour window. Not cool. So, I'm paying 9.95 shipping on a $9 item, and I can't cancel it, even though it's less than 24 hours after I purchased it. Groupon, POST ON THE SPECIFIC ITEMS IF THE CANCELLATION TIME IS LESS THAN 24 HOURS. Otherwise, you're being dishonest by omission.
I have found that groupon doesn't take responsibility for their mistakes and thier mistake with one of my orders cost me alit of grief. When I tried to get them to take responsibility they just passed the buck. I asked for a phone call and found that it would have been easier to get a phone call from the president of the United States, that is if I wanted one.
If I had the option to choose a star rating over 5, Id give it a higher rating. I LOVE a great deal on things I'd normally pay full price to get it. I've used Groupon 4 times now and I've saved almost $400. I'm deleting my Amazon account because this is WAY BETTER!
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