Groupon Merchants

Groupon, Inc.

About this app

The new GrouponMerchant app lets merchants manage their Groupon campaign directly from their smartphone. Use the GrouponMerchant app to:

Scan and redeem Groupons using your phone’s camera
View customer feedback and share rave reviews on your social media pages

To get started, download the app and sign in with your merchant credentials.

Ratings and reviews

This app shouldn't exist. It does nothing quickly or easily. So many times I've met a white page that just sits there and never loads. Also, I keep getting alerts that I need to upload my certification, yet there is no place to actually do that. Uploading photos was made extremely challenging by not providing guidance on the dimensions of the photo just resolution. So I'm submitting a photo that's only 1.5 MB and the limit is 5 MB, but is still not uploading. Or it's partially uploading.

The ui elements and text is not responsive to the phone size. I need to side scroll to see the options. When I click through, it loads for a bit and then I'm presented with a blank screen. I downloaded the mobile app because the dashboard on the computer is worse. The left navigation covers the main area where you would begin creating the new campaign. Since it is mostly cut off it's impossible to start creating a campaign. These glitches made it impossible to create a deal.

I'm new to Groupon. I downloaded the app and all the numbers don't make sense. Under "campaigns" it says I sold 4 units. My impact report says 3. And the dash board says "no sales yet, we will notify you when someone buys your deal"!!! I don't know what is going on.. but this is crazy. I chatted with customer service and they told me it would be fixed once I uninstalled it and reinstalled it but it didn't. Not the quality I expect for the percentage of our sales you are taking.

What’s new

Several bug fixes and improvements