GTPL Saathi

GTPL Hathway Limited

About this app

Features:

• GTPL Saathi is a tool for the affiliates (LCOs) of GTPL helping them to provide support to their customers 24*7.
• Dashboard for 360 degree view of the LCO’s sub-base.
• The LCO can search details of his customers.
• LCOs can activate, modify, change, renew, disconnect or suspend packages for their customers.
• Can Top-Up and Multi Top-Up.
• Check payment history.
• Customer Invoices can be downloaded.
• Hardware replacement function.
• LCO can raise requests through E-Support and also view Ticket status.

Ratings and reviews

The app really stutters and lags sometimes. And the payments done through card or UPI, the money will not be credited immediately in the GTPL account wallet, even if we raise a ticket on this, no one is taking care of it. Please share the official email id to contact atleast for some mandatory issues.

The new version of Gtpl sathi is working fine but the "Advance Search" button must be in the app. It is very very important because no one can remember NUID or Cust Id without checking dairy. searching by Name is the best way. Please available

Add the option - search account no by searching coustomer name like in web version of GTPL SAATHI . Also the option to change a single channel from multi alacarte list , it was there in web version few months ago but for some unknown reason it removed after a while . Please add that option again in the order section , it was very time saving .

What’s new

* Improve performance