Interakt for WhatsApp Business

678 reviews
Content rating
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About this app

Grow your business on WhatsApp with interakt

Designed to help your businesses scale-up on WhatsApp, interakt is an all-in-one WhatsApp business tool that offers rich capabilities like a Shared Team Inbox, the multi-agent support tool for WhatsApp.

100+ fast-growing companies in India trust interakt with all their WhatsApp Business needs. 💯

Shared Team Inbox

With one inbox to manage all your customer conversations on WhatsApp - send instant replies and never miss out on a message again.

✅ One inbox for all
A unified dashboard that lets multiple agents respond to queries via one WhatsApp number.

✅ Get your team on board
Add multiple teammates and simply assign or reassign chats to them to manage conversations better.

✅ Reply instantly with an easy-to-use composer
Master conversations with rich-media options, quick replies and more.

✅ Manage conversations better with an intuitive inbox
Get the full picture of your customer while talking to them with interakt’s smart cards.

Connect with over 2 billion users on WhatsApp today! 🚀

Sign up on interakt now to get WhatsApp Business API access and manage business processes easily on WhatsApp.
Updated on
Jan 12, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance
This app may collect these data types
Personal info, Photos and videos and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

669 reviews
Colour Splash
March 18, 2024
I'm deeply disappointed with my recent experience using Interakt API by Haptik. I purchased the API to introduce my business to potential clients, but after recharging my wallet and launching a campaign, my number got blocked. Despite reaching out for support, I initially received no help. Their solution was for me to get a new number, leaving my campaign ineffective and my money stuck. I've been trying to reach them via email for two days with no response. This is unacceptable for a paying cust
9 people found this review helpful
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Hem Doshi
November 13, 2021
Needs a lot of improvements , A lot of times open chats section show on the mobile app that there are no open chats , where as there. Moreover in a chat , I have been facing issues that when you hit the send button the text disappears from the keyboard but is not actually sent. You have to rewrite the message to send it again. The app doesn't sync with the web application and I can see very old messages on the app.
78 people found this review helpful
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Jio Haptik Technologies Limited
November 25, 2021
Hi Hem, Thank you for your detailed feedback. Request you to update the latest version of the app. All the above issues are taken care of in the same.
Alok Mehta
February 2, 2023
The app is a hit and a miss. Ensure that messages are shown properly. Many times, I get a notification but when I open the app, message is not there. Also, if there is an update on the app, without showing any pop up, app stops showing new messages. I have installed app on 2 phones with single account, in that case notifications come on both phones. but message opens only on one phone. stability is also an issue. many times message is seen only after restarting the app.
47 people found this review helpful
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What's new

Our app is groovier than ever, with fresh fixes and enhancements that'll make you want to sing and dance! 🕺💃🎤