
Rima Baradei
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The app registration (register now,digital onboarding) clearly mentions Jordanian residents and non residents! Why do I have to have Jordanian mobile No. to be able to register it if I am non-resident? could you make it more flexible and allow us to register by adding more options.
Housing Bank
August 3, 2026
We apologise for the difficulties you experienced while registering with us. If you would like some assistance or additional information, please contact us via info@hbtf.com.jo and we will be happy to help you further.

jeries mad
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The app is good, but there's a problem for people outside Jordan: they can't use the international phone line for receiving OTPs, even though the service is available at other banks.
1 person found this review helpful
Housing Bank
August 3, 2026
We regret to note this. Please contact us at info@hbtf.com.jo with your contact details so that we can address your concern.

Ibrahim Abanda
Flexibility and several options are required. Need A.I assistance portal for any instant clarifications to solve problems
Housing Bank
August 3, 2026
Hi,
Thanks for your feedback. We are continuously working on adding more features to our app to make your experience better.