
Saad Amarneh
The stupidity of the system is insane. You have to add an otp option, and it takes a whole day. To get the debit card itself, you have to wait two days. The Customer service is good the people I mean, but the system is soo stupid. Throughout all the countries I've been too this is by far the worst bank I've experienced. You have to put in a million numbers so you can talk to the customer service, and it's very confusing. Then you will wait and they might not answer you. The OTP didn't work END.
3 people found this review helpful
Housing Bank
January 13, 2025
We regret to note this. Please contact us at info@hbtf.com.jo with your contact details so that we can address your concern.

Dina Dudokh
The old app was much better. I cant use this one. I cant access anything. After logging in, I recieve a text that I have successfully logged in. However it takes me to: do you want to trust this device page and gets stuck there. I have called the service centre numerous times but they have not resolved the problem, nor do they know what the problem is. They keep saying everything is fine and that it should work, try unistalling and reinstalling it again. And still nothing is working.
41 people found this review helpful
Housing Bank
July 16, 2020
Please clear the data and cache for your app by going to your phone settings. This should resolve your issue. In case you are still facing the problem, please contact us at info@hbtf.com.jo with your contact details and relevant screenshots.

Liana Hajjar
excellent application, easy to use and quick to log in
1 person found this review helpful
Housing Bank
June 14, 2026
We're always working hard to improve the app. Thanks for your download and feedback.