I booked a room 4 days ago Jan.12, 2018 but upon arriving, room does not have a private restroom thus would want to cancel but cancellation policy on the app is 100% non refunable after Dec. 30, 2017. Seriously?! Good thing the hotel owner was super nice.
If you're in a rush to book a hotel please do not forget to change your country location and currency as it does not automatically sets up a price according to your country. Paid an extra 100$ for the exact same booking that could have been cheaper in my currency. Fail
The deals are way better than other websites and easy to book. I don't like that when i use a coupon code it doesn't collect rewards. I hate that the rewards expire. I don't use the website as often to use up my rewards immediately and that's the best thing i look forward to.
Was informed about the $6 charge for redemption on your site, but free on your app. But the room charges "were revised" on your app and in the end, there wasnt any $6 saved. It might be a negligible amount but cant help feeling cheated, can I?
Seriously your app sucks. Three times I booked Hotel through your site different hotels, three times the hotel has not had the amenities that your app has claimed. Will not be using this app ever again or the online version since I'm sure it's no better. Shoddy work guys
this app need an offline mode!!!!!!!! useless when travel abroad and want to look at your booking and you can't open it. u can't even find the stress or name of hotel without network. useless, all other things work ok. pls fix.
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