Wrong date Your service needs to tighten up. I booked online only to get to the destination to find it is for three weeks later...and yoh had the money off the card and I have to pay again for the night I needed and your computerized customer support line to get a refund is the longest maze to get to a real person only to find out that ..."..were sorry that option is not available right now! !" Talk about wanting to crawl through the phone !!!
It seemed so simple... App is easy enough to use, or so it seems at first. Then I arrived at the hotel at 3am only to be told that the only and last room available is a smoking room. I'm traveling with my 8 year old, so not acceptable. EDIT: 7am had to call the hotel and customer care twice, but they took care of everything. I had to call the hotel independently, but priceline was willing to fix the mistake they made.
Wow Have used this app several times to book early or day before with no problem. It allows plenty of choice. Is still my main choice the others have lower price hardly ever.
Not worth loading I booked a flight and hotel on priceline . com YESTERDAY. Thinking it a good idea to load the app. WRONG. I looked on upcoming trips, and was told I had "no reservations. " What??!! Another flaw; you are able to book hotel OR flight. Not both in combo as you are able on desktop / laptop using their website. This is a TERRIBLE app for such a large company. I WAS logged into my account on the website.
Great app I'm a picky customer (bed bugs). Very useful for shopping. I would love a button that gives directions, and a button to call the hotel. The purchase process was very smooth and quick.
Great with glitches Always have to reenter card info when helping others book since it auto populates my address...annoying but still use it, need to send more surveys lots of stars that are off. ..
- Bug fixes
Amazing hotel deals for tonight + no credit card needed on selected properties!