Just found a great deal on a hotel. My only 2 complaints: I was looking in Atlantic City. I couldn't use the express deals because the geographic area is too large. It included towns 30 min away. & the name your price adds $30+ in fees.
Surprise fees!! I booked the Hotel in NYC (Marriott East Side), Paid for the room and additional $40 for taxes and fees but only when I arrived tot he Hotel was I told that there is an additional $29 fee called "Destination fee". they were not able to explain there what does that mean but later I fond out that it's for the fact that the hotel is located in a good destination. Da!! Isn't it why I booked the hotel and paid twice as much for it to begin with? And why is it a surprise fee? Why can't they just add that to the "Taxes and fees" or even better, to the cost of the room, since it's mandatory? This way, you can't really compare between the different options. What if the charge me just $1 for the room and then "Desti-Whatever-nation fee of $1000? They will be able to say that they god me a cheap price for that room the Hotel will be happy for the $1,000. Everybody's happy. Isn't that great? Cut the BS, If there is a mandatory fee, I don't care how you call it, make sure to add it to the hotel price clearly and with no surprises.
This company is trash. I had bed bugs in my hotel at crown plaza and they kept sending me to each other for refund. I never got one needless tonsay. Priceline=trash
The old bait-and-switch. Booked and paid for one room, got another. My contract even said King w/ Sofa Bed. Correct room was available, but Priceline would have had to Shell out an extra $22 a night for their error. Which they refused to do. No bed for my daughter. Horrible customer service. Refused to book the right room and fix their error. Fool me once, never again!!!!!!
I use this app a ton. The express deals are the way to go unless you can score a name your own price deal. It makes me feel like a deal hero.
Handy to have when looking for hotels at the last minute. Hotel star rankings aren't always accurate, so buyer beware when naming your own price. Otherwise, Priceline goes a long way to giving you the most competitive rates.
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