Hotels.com: Travel Booking

Hotels.com LP

About this app

Find and book your perfect somewhere with the Hotels.com app.

GET REWARDED THROUGH OUR APP

-Access Member Prices* of 10% or more on over 100,000 hotels worldwide.
- Join One Key™, our travel program that unlocks a world of instant benefits and perks.
- Earn OneKeyCash™** and use this whenever you want and instantly save on your next trip on Hotels.com, Expedia and Vrbo when you book eligible hotel stays, flights, vacation rentals, car rentals, and more.
- One Key Silver, Gold and Platinum members can enjoy extra perks at select VIP Access properties.


FIND THE ONE THAT’S JUST RIGHT FOR YOU

- Choose from over 500,000 properties worldwide.
- Whether you’re planning a short hotel stay, last minute weekend getaway, long vacation, business trip, or anything in between, we have a property for every kind of travel.
- Enjoy the flexibility of free cancellation on most hotels***.
- Compare hotel prices, ratings and amenities side-by-side using our comparison tool.
- Use Trip Planner to organize your travel plans in one place. Save your favorite hotels, vacation rentals, resorts and more, and share these with friends and family.
- See the hotel or vacation rental location on a map and read verified guest reviews.

FAST, EASY, & SECURE BOOKING ON OUR APP

- It only takes a few taps to book your hotel.
- Pay now or later on most hotels.
- Save your payment details to book future trips even faster.
- Last minute hotel booking.

OUR APP IS YOUR PERFECT TRAVEL COMPANION

- Save your confirmation and access your hotel or vacation rental booking details anytime – even offline.
- Easily manage your hotel or vacation rental booking on the go.
- Contact us or the hotel or vacation rental owner directly from the app.
- Opt-in for push notifications and we’ll send you updates about your hotel stay.

*Member Prices are available on select hotels to logged in members and app users. The discount will be applied to the price of selected hotels (excluding applicable taxes and other fees). Subject to terms and conditions, see site for details.
**OneKeyCash™ is not redeemable for cash and can only be used on Expedia, Hotels.com and Vrbo.
***Free cancellation on most hotels. Some hotels require you to cancel at least 24-48 hours before check-in. See property pages on our app for details.

This app uses tracking technology. As disclosed in our Privacy Statement, we and our partners may collect personal information and other data. By using our app, you accept our Privacy Statement and Terms of Service.

The Hotels.com app uses information for analytics, personalization, and advertising. By downloading our hotel app, you agree to our privacy and cookies policies https://hotels.com/customer_care/privacy.html.

Ratings and reviews

Booked through the app and when I got to the hotel they couldn't find my reservation. After 30 minutes of calling and trying to work through their online chat I was finally able to reach a person. They called the hotel and found my reservation under a name I'd never heard of. They semi-got it fixed, where they ended up charging me twice and saying one would be refunded in a few days... Not only frustrating, but makes me worry about my data on their platform

I booked through this app and realized I got the wrong dates ! called the hotel they said they could easily move my dates but unfortunately we booked through a third party so I'd have to call them first , called them they wanted $129 dollars to rebook the correct dates, I paid for the insurance, tried to get reimbursed through the insurance and they declined me. I'm out $200 dollars. lesson learned ! book through the hotels themselves for better customer service!

I don't care for the recent updates to the app's UI. It used to be simple and intuitive to use, but no longer. Searching locations has become a real pain in the @$$... I used to be able to just enter the name of a small town and search the vicinity. Now, instead of searching according to the location, I get landmark suggestions that don't correspond.

What’s new

We continue to update our app to help you find your perfect somewhere.