竹田亮
This is one of the worst service I have ever used. Although I put in correct address to Apps to collect PCR test sample, they called and asked 3 times to know the address then they unilaterally cancelled the booking. I guess they couldn't share information. I booked 9:30-10:30 and the first call by them was 7:30 but finally I couldn't receive the test today. It's very unprofessional act. Such kind of negligence must not be allowed.
Hi sir, we are concerned to hear it. If you could share the booking details, our team will look into the issue and try to resolve it as soon as possible.