Teladoc | Telehealth & Therapy

4.3
54.8K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Teladoc is the global leader in telehealth and telemedicine. Teladoc services are available from anywhere in the U.S., and we serve over 50 million people nationwide. With Teladoc, you can:
- Schedule a virtual appointment with a medical doctor or specialist
- Have a dermatologist review photos of a skin concern
- Talk with a therapist or psychiatrist
- Have prescriptions sent to your local pharmacy

Everything happens within our easy-to-use app or on the web. For your convenience, the Teladoc General Medical service is available 24/7.

Teladoc was founded in 2002. We’ve spent 20 years perfecting the telehealth experience for you and your family. In 2020, Teladoc delivered over 10.5 million medical visits.

Teladoc physicians and specialists can diagnose many conditions. They can prescribe medications when necessary. They can even provide an expert medical opinion on a current health concern or treatment plan. You will always receive top-quality care from Teladoc healthcare providers. Our physicians are always board- and state-certified.

TELEHEALTH & TELEMEDICINE SERVICES

GENERAL MEDICAL
On-demand 24/7 access to board-certified physicians for:
- Colds & flu
- Pink eye
- Sore throats
- Sinus infections
- Rashes
- Tobacco cessation

PRIMARY CARE
Our board-certified primary care physicians help patients with:
- Routine checkups
- Creating a health plan & goals
- Reviewing labs & charts
- Checking blood pressure & other vitals
- Preventative care

THERAPY & PSYCHIATRY
Our licensed therapists can help with:
- Anxiety
- Stress
- Depression
- Relationship conflicts
- Trauma

NUTRITION
Our registered dietitians can assist with:
- Weight loss
- Diabetes
- High blood pressure
- Digestive issues
- Food allergies

DERMATOLOGY
Our dermatologists diagnose & treat common skin conditions, such as:
- Acne
- Psoriasis
- Eczema
- Rosacea
- Skin infections

HOW DOES IT WORK?
Request a visit: Open the Teladoc app to request a visit. Provide a brief medical history and details about your medical concern. Your copay may be as low as $0 with insurance. Or you’ll pay a flat fee. We always explain any costs before your visit.

Talk to a doctor: A doctor will review your medical history and health concerns. Then, they will contact you by phone, video or message center. Teladoc visits have no waiting room and no time limit.

Pick up a prescription: A Teladoc doctor will discuss all your medical concerns with you. They’ll offer answers and recommend a treatment plan. If necessary, they can even send a prescription to a pharmacy of your choice.

SECURE & CONFIDENTIAL
We take your privacy seriously. Your visit is 100% secure, private and compliant with the U.S. Health Insurance Portability and Accountability Act of 1996 (HIPAA).

The Teladoc app also uses Apple HealthKit to give you even better care.
- Our integration with HealthKit helps your doctor get a fuller picture of your health
- We import your most recent details on blood pressure, temperature and heart rate right into the Teladoc app
- Your doctor will have access to these details before and during your visit
- This complete view of your health will improve your interaction with Teladoc

OUR MISSION
Teladoc Health is the longest-running telehealth company in the U.S. We believe that everyone should have access to high-quality healthcare. Today, we provide virtual care to take care of the whole person. This includes primary care, mental healthcare, chronic condition management and more.

OUR VISION
Teladoc Health is committed to creating a personal healthcare experience. We develop technologies to connect to patients. We extend the reach of care providers. We deliver the highest standard of clinical quality. We enhance health decisions and outcomes with data.

AWARDS AND RECOGNITION
- Company of the Year—Healthcare Dive, 2020
- World’s Most Innovative Companies—Fast Company, 2021
- Largest Virtual Care Company—Forbes, 2020
Updated on
Jul 27, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 8 others
Data is encrypted in transit
Data can’t be deleted
4.3
54.8K reviews
Mark Biafore
August 4, 2022
The app is terrible. It crashes just by opening. It freezes often. And during any appointment longer than a few minutes, it causes my Pixel 5a to overheat - no other video chat app does that. I even take it out of the case and old it in front of my car's AC vent. It will overheat. Edit: since posting this, I have heard from support a few times. They have been super nice and genuinely tried to understand the problems. However, actual performance is the same. It is still terrible.
4 people found this review helpful
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Teladoc, Inc.
July 24, 2022
Thank you for taking the time to let us know about App performance issues. If you have any more information to help our dev team make improvements, please send us an email at teladoc@icuc.social with your name, phone number, and screenshot of this review along with more details. We will prioritize this ASAP.
Konrad Posch
July 25, 2022
App has had several critical errors (missed appointments, incorrectly scheduled reminders/Apts). For a medical app, it should absolutely never miss-schedule or fail to properly notify. For the past 6-9 months, the app has been messing up appointment records and notifications. Luckily, my provider is flexible and works with me, but I now rely on text message notifications rather Than the app. And that's sad (since they are cryptic and not secured)
11 people found this review helpful
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Teladoc, Inc.
July 25, 2022
Thank you for taking the time to let us know about App performance issues. If you have any more information to help our dev team make improvements, please send us an email at teladoc@icuc.social with your name, phone number, and screenshot of this review along with more details. We will prioritize this ASAP.
Vermillion BH
August 3, 2022
In theory this app is great and truthfully I have gotten some nice use out of it. Unfortunately the app is plagued by a terrible user experience. The app won't 'remeber' my log in information no matter how many I check the box, so I am constantly logged out and miss notifications as a result. Additionally the scheduling is awful. There is no convenient way to view a provders availability which makes finding an appt. challenging.
3 people found this review helpful
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Teladoc, Inc.
August 3, 2022
We're sorry to hear that you have had issues with logging into our app and apologize for any inconvenience this may have caused. Please contact us at teladoc@icuc.social and provide your name, phone number, and a screenshot of this review if you still need assistance. We will get in touch ASAP.

What's new

Updated July 27th, 2022

Fix non consult VPC flow on IOs app
Allow member to write in VPC consult rooms