HelloRide

HelloRide

About this app

HelloRide is your ideal choice for a carbon-free journey. You can unlock our bike nearby with only one step by clicking on 'Scan The Ride'. Our service has helped riders in 460 cities worldwide travel 24 billion kilometres. As a leading mobility platform, we are always on the way to providing better service.

Ratings and reviews

The bikes themselves are okay, but it's a nightmare trying to park them. Half the time the GPS wouldn't even work right, and you only get one chance to unlock and repark before they try to scam you with the relocation fee. The last straw was when it tried to pull that nonsense with me when the bike was parked in a designated zone right next to a row of other HelloRide bikes. Going to Anywheel now, and you can try to take the relocation fee from me in court.

The main point of using this app are the rewards for checking in. They are just so darn good! Giving a total of 11 days for free for checking in 30 days straight. Not even anywheel could compete against this! I could find a bike in under 3 minutes so I can say deployment is good. However the gps is quite awful, sometimes asking me to pay the relocation fee, I'd move the bike somewhere else. Also, I need to click unlock multiple times in the app to get it to register, which is quite frustrating.

So when you sign in, you get a 2 rides pass. If your first ride exceeds 30 minutes, they charge you only one ride from the pass, and you have to pay the next 30 minutes. Not done in good faith. Also they charge 100hkd for parking in a zone they don't recognize, which means if you're in a village and you try to park your bike next to everyone else, you still get that relocation fee notice.