HelloRide

HelloRide

About this app

HelloRide is your ideal choice for a carbon-free journey. You can unlock our bike nearby with only one step by clicking on 'Scan The Ride'. Our service has helped riders in 460 cities worldwide travel 24 billion kilometres. As a leading mobility platform, we are always on the way to providing better service.

Ratings and reviews

Simple app to book bikes but reporting problems does not work. Cannot just take a direct picture and does not work with "limit access" to photos. this app has no need to see all my pictures. and because of this there are numerous times when I cannot report a bike fault as always needs a picture. And more and more bikes seem to have issues.

So when you sign in, you get a 2 rides pass. If your first ride exceeds 30 minutes, they charge you only one ride from the pass, and you have to pay the next 30 minutes. Not done in good faith. Also they charge 100hkd for parking in a zone they don't recognize, which means if you're in a village and you try to park your bike next to everyone else, you still get that relocation fee notice.

I used this app around 3 times. 2 times, I feel I was charged unfairly. I feel the app isn't very easy to decipher cause I ended up using a bike that wasn't covered on the weekly pass. another time, I was guided to a bike parking shown on the app, however there wasn't any physical parking spot. I was charged for inappropriate parking even tho I reported and disputed it. download this app if you like to pay for nonsense