Joe Scott
With my daily home delivery increasing in price, decreasing in size, and with fewer family members reading it, this app should be the alternative. Frustratingly no. Most stories are inaccessible. The layout is cluttered and repetitve as one scrolls. Only the ubiquitous ads seem to work properly. Sadly, when my subscription ends, my money will be better spent on a national news app and I will have to find my local news elsewhere.
8 people found this review helpful
McClatchy
November 7, 2022
We apologize for your experience with the app. The articles should all be accessible with your subscription, please contact our Customer Service Team at customerservice@miamiherald.com to check your account.
Jose Alvarez
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The app is overall loading faster with this update but the App does not open articles reliably or most of the time, not an improvement from the previous version which generally worked. Also you receive alerts for an article then click on the alert and it does not open to the article and sometimes you can't even find the article when it opens. I would fix this and fix it fast.
16 people found this review helpful
McClatchy
September 13, 2021
Hello, Jose. Thank you for your feedback and apologize for the issues with the app. Our Dev team is investigating this and working on a fix.
Francois Pearson
Horrible and frustrating app. Keeps kicking me out and claiming that either I have no subscription or my subscription doesn't allow for limitless digital service. Secondly, the customer service is 10 times worst than the app. Miami Herald please learn from the WASHINGTON POST!!!! Their app works flawlessly. I enjoy the Miami Herald articles but paying for a digital subscription that you can't access sucks.
21 people found this review helpful
McClatchy
October 19, 2020
We'd like to help with your issue. Please email us at customerservice@miamiherald.com. Thank you