Evri

Hermes Parcelnet Ltd

About this app

It’s our mission to offer the most convenient way to send, receive and return parcels without costing the earth. Whatever your parcel needs, wherever you are, you’ll get all this – and more – with our award-winning app.
Send
We’ll make sure your parcel goes where it needs to go. We offer great value, with competitive prices for standard and next day delivery.
Convenience
Just drop off your parcel at your nearest Evri ParcelShop or Locker and we’ll do the rest. Or arrange for one of our friendly couriers to pick it up from your home.
Divert
Not going to be in? Change of plans? No problem – it’s easy to divert to a ParcelShop or Locker.
Tracking
You’re on the right track with us. You can see where your parcel is at every stage of its journey.
Take control
Whether you want your parcel delivered to your doorstep, a nominated safe place or a favourite neighbour, use the My places feature to set your personal preferences.
Returns
If it’s not quite right, it’s easy to return an item for free to many of the UK’s top retailers. Arrange a courier collection or drop off at a ParcelShop or Locker.
Evri Video
If you can’t be there in person, make your parcel more personal by sending a video message with it.

Ratings and reviews

One if the worst apps ever. Rarely has the correct info, crashes constantly, shows a random collection of packages going back in time but nothing current. Data that was there a few days ago disappears - entirely useless

App is easy to use and you can easily find tracking info and updates on your parcel(s). Drivers are always friendly and deliver with a smile, if they are ever late (very rarely) they always keep you up to date with what's happening.

My Evri couriers are brilliant, but I don't get notifications that they're coming until they're pretty much on the doorstep, or sometimes after they've been. Also, tried to arrange a return through the app and it crashed every time I tried to put in a return reason for the items (required), so had to do it through the website. Don't think I've had a problem before, so this may be a bug in the new update.

What's new

In this update, we've improved accessibility features so anyone can send a parcel with us. Here’s what’s new:

• Better compatibility with accessibility tools for a more inclusive experience.
• Bug fixes and performance enhancements to make sending parcels even easier