Neuron E-scooters and E-bikes

4.2
9.56K reviews
1M+
Downloads
Content rating
Everyone
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About this app

They are also an affordable alternative to short car trips. Our rides are equipped with a range of pioneering safety innovations including the world's first app-controlled Helmet Lock.

Make Neuron a part of your daily commute to reduce congestion and your overall environmental footprint. Hop on a Neuron e-scooter or e-bike to explore the city, and don’t forget to support local businesses!

Download the app to locate and ride a Neuron in your city.
Updated on
Jun 11, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity and App info and performance
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.3
9.46K reviews
Mark Fairweather
May 14, 2024
Misleading advertising. Poor customer service. Overcharged. Daily passes are not what they seem. We paid for 3 days with 90 mins per day. Only got 56 mins plus a separate charge for $14. Help line responded to email asking trivial questions then silence. 5 days ago. Get the impression they hope we'll forget about it. Also nominates auto renew for these passes to suck you in unexpectedly. There are better plans for longer terms so why would anyone want to renew a 3 day pass? Rip off!!
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Martin “RogueInfinite42” Greer
June 5, 2024
App has become far less useful in the past year. Monthly pass now has a limit of 240 mins, not even 10 minutes a day for an entire month. The GPS fails constantly, so you are likely to lose time while trying to park, costing you more of your timed pass. The changes made harm the customer a lot.
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-_-
April 16, 2024
App won't let me end trip as camera won't work. These leads to additional charges. I've tried closing and opening the app and restarting the phone. The app has permissions to access my camera. This has happened several times now.
3 people found this review helpful
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What's new

Our latest update features enhancements to the redemption flow for pass coupons on the [Rewards] page. Now by tapping “Redeem” on a coupon, you can be redirected to the corresponding pass detail page to complete your purchase. Meanwhile, we’ve fine-tuned the logic behind the price displayed on the [Ride Pass] page, reflecting the discounted price after the pass coupon is applied.
Enjoy the app? Please rate us. Constructive feedback is also appreciated. Thanks for riding with Neuron!