
Marya Ak
- Flag inappropriate
- Show review history
You should make sure to agree on each of the trip details and stick to it. In my first two trips, the drivers changed plans (time, pick up, drop off ) because I was new to the app. But the support service of the app was truly extraordinary. They contacted me and asked for the details of my trips, etc. This is the first time I see that an app care so much for it's users. Really enjoyed and truly thankful. Keep up the amazing work👍👍👍👍
7 people found this review helpful
Poparide
November 27, 2022
Hi Marya, thanks for updating your review, we appreciate your kind words🙏We are happy to help!😊

Ryan Crawford
- Flag inappropriate
- Show review history
Great app, only drawback is the users. The functionality of this app is good for how small it is. It's basically a way to connect people looking for one off rides to places you're going. Unfortunately the app sets a max amount you can charge, even if the actual trip could be out of your way to get riders to their destination. This is a deal-breaker for me. Users also don't seem to read your profile, understand your prefences, and generally treat the app like Uber. Which it isn't.
4 people found this review helpful
Thanks for your feedback. Since our service operates strictly under carpooling regulations, custom pick-ups or drop-offs are not allowed. Furthermore, we need to cap the price to 17 c/km in order to stay within the regulations we have been permitted to operate. We have sent you a follow-up e-mail with more details on this 🙂.

Daniel Forwood
It's a good app overall! The problem is not enough users. I think an app like this should go for another round of funding in order to eliminate passenger fees. Use the funding to quickly scale up users. (Personally I'd use a small fee of 5% so there not as much pushback). Once the app is highly adopted, that's when you bring in the fees. And that's when the company becomes a prime target for a buyout, or further expansion to other countries. This app is very good, and it helps a lot of people.
Hi Daniel. Thanks for the great rating! 🧡 Regarding your feedback, we have shared it with the product team. If you'd like to make any other suggestions and follow company and product developments, we invite you to join our community group on Facebook at https://www.facebook.com/groups/poparide. We'll be happy to help!