Rob Hampton
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Constantly will not sync. It will start but not complete therefore the watch shuts down. Every time I open the app it connects to google and displays the uninstall / open app. There is never any data from my watch any more. Health record is now useless. ASUS don't bother looking at these reviews.
11 people found this review helpful
ASUSTeK COMPUTER INC.
29 July 2021
Dear User, Sorry for the inconvenience. Please contact our service center. They will provide a solution to solve this problem. Thanks for your feedback!
Sarah Varela
Had to login each time. It's also very complicated to pair the watch and phone. Apparently need the SN which isn't easy to find if you no longer have the box. Why can't it jut pair wirelessly? Bad app. Don't recommend.
17 people found this review helpful
A Google user
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app just rendered watch useless! have to constantly Log in. always shows failed privacy policy acceptance....you agree to terms and click done....failed. so you cannot get any data ie sleep etc. Agree Policy failed. re installed app 20 times on different phones....nothing. really bad software now.
25 people found this review helpful