HomeSafe View

Swann Communications

About this app

HomeSafe View: Live Swann DVR viewing on your Android phone
HomeSafe View supports the following features:
Multi-channel viewing with up to 16 cameras on screen at the same time (16ch view works best on tablets)
Play back stored recordings from your DVR on your handset or tablet (requires high upload speed internet)
Capture video from your camera live view to your Phone to play back later
Capture single and multi still images and save these to your Phone's picture library
Control PTZ (pan, tilt, zoom) cameras remotely

Note: Current model handsets and tablets are recommended for high resolution playback and live viewing more than 8 cameras at once.

Currently supported DVR models (x will be 4, 8 or 16 channel depending on your model):
DVRx-1590
DVRx-1600
DVRx-4480
DVRx-4575
DVKx-4580
DVKx-4590
DVRx-4780
DVRx-4980
DVRx-5580
NVRx-7450
NVRx-8580
Other Swann DVR models will not work with this app.

Note: This app uses a data stream that will connect to your Swann DVR via 3G/4G or WiFi. When using 3G/4G, the video from your DVR will likely be considered "downloads" by your phone service provider and will contribute to any download limit your phone data plan may have. If you exceed any plan limits you may incur additional usage charges. Consult with your mobile service provider regarding the use of a video streaming app and how it may affect your plan.

For assistance with this app, contact Swann Tech Support – [e-mail]

Ratings and reviews

Unable to get live support for this app. My cameras are no longer visible on my phone. I used the automated chat and went round and round and round to no avail! It is very frustrating that companies assume the customer should be able to figure out every technical problem with no support. I guess now it's expected for customers to pay high prices for the goods, but receive low customer service/support? Well, speaking for the little people, this is not right! Smh

I had high hopes when i bought a camera system, unfortunately this app is a huge let down. It is exteremely unreliable with push notifications. There are multiple times when the cameras sense motion, but the app just fails to generate a notification. The app runs in the background and drains the battery when your phone is not connected to wifi. The final nail in the coffin is that the app is not user friendly. I should not have to look up how to use a basic function of an app.

This app sucks. I have been trying to get my push notifications working on my pixel 2 and my wife's iPhone 6. On both phones I get the notifications in the app but they don't show up in the notifications bar, only in the app. Tech support was nice, but at the end of hours on hold and talking to them I was told the pixle isn't going to work very well with the app and the iPhone has too many security features for the notifications to work. So basically two super popular phones don't work with the app. I will change my review when the get their butts in gear and release a update that fixes this stuff. What's the point of a security system when you don't get notifications when your gone? Useless. Also they immedialty remove my review from their site to keep a high rating.

What’s new

New User Interface with improved pairing, streaming and playback features.
Support for control of many DVR and NVR features and settings from within app
Updated connection SDK to improve live view performance
Numerous improvements and bug fixes