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This junk can't find a device right next to it. +1 for I eventually got 1 device registered with 1 mobile app. It seems you must log out/in to help the app reset/sync itself, then I could finally add a washing machine. That said, when trying to use the washer from a second mobile device, even after logging in/out, the washer was no where to be found. What's the point of requiring login if the app doesn't even sync. Frankly, what's the point of an account at all, should work without an account
1 person found this review helpful
Arcelik A.Ş.
February 20, 2025
Dear customer, we would like to help you, if you can send us your phone number, the e-mail address information you use in the HomeWhiz application and the details of the problem with the specially defined G19022025-1020584741 number, to the contact@homewhiz.com e-mail address, we can examine the situation you are experiencing.Thank you.

Jessica Y
This app just doesn't work for me. I couldn't even get past the set up phase. Sometimes when I press login it does nothing, even though I know it's the correct password because other times it does work. Also it wants to use your location to setup a home location, but once it found my location I clicked on it and it just said that it could not set up the home.
7 people found this review helpful
Arcelik A.Ş.
October 28, 2022
Hello. We would like to help if you can send us your phone number, your e-mail address information you use in the HomeWhiz application and the details of the subject with the specially defined number G28102022-2348 so that we can examine the situation you are experiencing.

A Google user
Found and connected to our dishwasher (DWT81900) on first try. Very useful for being able to visually see (and change) all the settings. The only drawback is that you can't really do anything with the dishwasher unless you first press the Remote Start button, and once the dishwasher door is opened that resets the functionality and you have to press the button again to re-enable it. Would be nice if there was a way to allow Remote Start capability all the time.
2 people found this review helpful
Arcelik A.Ş.
February 9, 2020
Hi Garrett,Thanks for your feedback! We deeply respect your advice, and we will try to combine your feedback with our R&D, in order to provide better products.