
Axa Axa
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This junk can't find a device right next to it. +1 for I eventually got 1 device registered with 1 mobile app. It seems you must log out/in to help the app reset/sync itself, then I could finally add a washing machine. That said, when trying to use the washer from a second mobile device, even after logging in/out, the washer was no where to be found. What's the point of requiring login if the app doesn't even sync. Frankly, what's the point of an account at all, should work without an account
3 people found this review helpful
Arcelik A.Ş.
February 20, 2025
Dear customer, we would like to help you, if you can send us your phone number, the e-mail address information you use in the HomeWhiz application and the details of the problem with the specially defined G19022025-1020584741 number, to the contact@homewhiz.com e-mail address, we can examine the situation you are experiencing.Thank you.

Jessica Y
This app just doesn't work for me. I couldn't even get past the set up phase. Sometimes when I press login it does nothing, even though I know it's the correct password because other times it does work. Also it wants to use your location to setup a home location, but once it found my location I clicked on it and it just said that it could not set up the home.
8 people found this review helpful
Arcelik A.Ş.
October 28, 2022
Hello. We would like to help if you can send us your phone number, your e-mail address information you use in the HomeWhiz application and the details of the subject with the specially defined number G28102022-2348 so that we can examine the situation you are experiencing.

Harmless Bird
App doesnt work half the time and is super glitchy, cannot add other people to a home despite that being a feature. Online support is useless and kept trying to diagnose the appliance rather than their app despite me saying over and over that it was the app and not the appliance that was faulty. They do not understand a thing you say, and Im not even sure they read the messages you send them before sending you back a predetermined scripted message.
1 person found this review helpful
Arcelik A.Ş.
January 2, 2026
Hello. If you send your phone number, the email address you use in the HomeWhiz app, and subject details along with the email address G02012026-1020585369 to contact@homewhiz.com, we would be happy to assist you. Thank you.