Total Connect Comfort Intl

Resideo Technologies, Inc.

About this app

The Total Connect Comfort app allows users to remotely monitor and manage their heating and security system – at anytime, from anywhere. Total Connect Comfort works with the following thermostat and security solutions:

- The evohome thermostat systems
- The single zone thermostat in conjunction with an internet gateway
- The European voice controlled thermostat
- The Wi-Fi Smart thermostat (available in selected countries)
- Evohome Security
- Sucrebox Security

With the Total Connect Comfort app users can:
- View and set the indoor temperature
- View and change the program time period
- View and set a quick action (on selected solutions)
- View and set the system's operating mode (on selected solutions)
- View and set the fan's operating mode (on selected solutions)
- View a 5-Day weather forecast
- Access multiple locations if more than one system is registered
- Use the Demo Mode before purchasing a thermostat
- Automatically upgrade to new features once they become available
- Turn on or off email notifications about the system's connectivity status

With the Total Connect Comfort app together with an Evohome or SucreBox security system, users can:
- Arm, disarm or partial arm their security system
- Take camera shots upon an automatic or manual alarm trigger
- Receive alarm notifications via email or SMS
- View the alarm system activity feed
- Automatically upgrade to new features once they become available

To learn more about each solution and their respective functionalities, download the app now and take a tour using the demo mode.

Ratings and reviews

Buggy but usable. Pretty basic app just sets the schedule but fairly reliable, main issue is app regularly hangs and won't let you login. Also sometimes seems to set a random temp target, not what you have programmed. Lacks advanced features such as geo fencing and no graphs showing any data about temperatures or any way to monitor costs. Old house had tado which had much better interface and features. Also if connection is lost to trvs it will set all radiators to 20C so beware.

Poor star rating due to the fact that at least once a day, if not every time I open the app, it crashes, and I have to log back in with my email. Or it it takes that long to open you have frozen. it never used to be like this but has got really bad recently. I have had this system to control my heating for many years on the whole, it's ok. it's a little complicated to set up and not as easy as others to adjust or boost, but with such a big investment for 16 rads, I'm not going to change it now.

DON'T BUY THE HARDWARE!!! This app is really bad. Starting is very slow. When opening the app again when it's in the background, it does not connect. Cannot see whether a knob requests heating. Spacing on main screen is way too much. When the knob is set to off, the app cannot turn in on. Paid soooo much for the hardware but software is abominably bad 🙄😣🤷‍♂️

What's new

Adding Andorra in the country list along with some platform enhancement